Zendesk Chat Reviews in January 2025: User Ratings, Pros & Cons

"Im very satisfied, but is not perfect (yet)"

What do you like best? A lot of versatility and easy to adapt to all platforms. Great app for Android and iOS What do you dislike? Not quite good customer support, slow someitmes Recommendations to others considering the product: Is the best I found yet is not perfect What problems are you solving with the product? What benefits have you realized? I have noticed an improvement in the communication with my customers

"It doesn’t filter very well and it’s hard to filter reporting "

What do you like best? It’s fast and has timestos and you can reply and copy users What do you dislike? Poor user capability for reporting and filtering What problems are you solving with the product? What benefits have you realized? Real time updates and reporting

"Zendesk Chat, ein freundliches Tool zur Unterstützung Ihrer Kunden"

What do you like best? Ich mag es, weil es ein einfaches Werkzeug ist, mit dem wir unseren Kunden mit einem Chat einfach helfen können. Unser Support-Team ist auch viel effizienter, da die Verwendung einer Tastatur schneller ist als ein Telefongespräch. Die Anwendung ist technisch einfach für den Benutzer, der sich an den Support wendet, da es sich nur um einen Chat handelt. Das Support-Dashboard ist jedoch sehr leistungsfähig und ermöglicht die Konfiguration eines Viele Optionen, wie ...

"The Love of ZD"

What do you like best? I love that the platform allows you to have a one stop shop experience. What do you dislike? I dislike that the platform can sometimes be a bit glitchy. Recommendations to others considering the product: There is nothing that I have to say. What problems are you solving with the product? What benefits have you realized? We are answering email, calls and text messages while using the platform.

"Zen desk Chat"

What do you like best? What I like about this program is that it helps user better interfere with customer complaints and compliments to help your business grow and understand where you need to improve yourself. What do you dislike? What I dislike is that it does not provide a complete interface where you need to more to better understand for the user and the consumers point. What problems are you solving with the product? What benefits have you realized? It has been trails and error and ...