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9.6

Spot Score

Xero

Xero Reviews in January 2025: User Ratings, Pros & Cons

Streamline your finances and grow your business.

4.2

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Xero Reviews & Ratings

4.2

Very Good

Based on 5582 ratings & 4605 reviews

Rating Distribution

Excellent

(4042)

Very Good

(197)

Good

(83)

Poor

(70)

Terible

(213)

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Showing 71-80 out of 4605

U

UA

02/16/21

5 out of 5

Great support

Victoria provided great support and insight, and was an all round pleasure to talk to.

DL

Dave Long

02/15/21

5 out of 5

Xero

Xero, Great software, used for many years now.Tech support is amazing, how they stay so calm i do not know. I have been dealing Javid. What a great guy! Never treated me as stupid, just calmly talk me through sorting my problem.

BL

Betty Lyu

02/15/21

5 out of 5

timely and helpful solved my problem

timely and helpful solved my problem

YC

Yingying Cao

02/14/21

5 out of 5

Thanks for your help Sally regarding…

Thanks for your help Sally regarding invoice templates.

GP

Gareth Pritchard

02/12/21

5 out of 5

Pleased with the response and helpful…

Pleased with the response and helpful information from Harry.

IB

Ivana B

02/11/21

5 out of 5

Vilma was really helpful and helped me…

Vilma was really helpful and helped me in resolving my query with ease and expert advice! Spot on!

AS

A Scarborough

02/11/21

5 out of 5

Very good customer supports

Harry was patient and willing to listen to my problems, he gave a clearly explanations and told me where to go to get more payroll reports. I might have repeatedly asked the same questions but he kept answering my question with smile - I could hear it in his tone of voice. Very good customer supports

GP

George Parker

02/11/21

5 out of 5

Hubdoc Answers

A rapid and thorough response to my query about Hubdoc when used with Xero. Great the support is up to speed with this relatively recently integrated piece of software.

MS

Mr Smith

02/11/21

5 out of 5

Xero Support were really great today

Xero Support were really great today. We had a serious issue with our invoicing template and they resolved in a time that was quicker than the estimate, they must have done it before!Very pleased

TT

Tahlia Takevski

02/11/21

5 out of 5

Chris was super helpful and patient…

Chris was super helpful and patient explaining exactly what I was asking him to. Very friendly.