Xero Reviews in January 2025: User Ratings, Pros & Cons

A+ management of our support issue

The Xero support staff assisted us with a technical issue. It was handled well and solved promptly. Thanks!

Great support from Hassan

Great support from Hassan. Polite and patient. Very informative and a pleasure to deal with.

Log on issue

Despite only having an online Helpdesk, I had a reasonably prompt response from Xero’s help desk. My log on issue was quickly resolved. I was very happy with the assistance I received!

"Super simple accounting solution for small business owners"

What do you like best about Xero? Xero is a simple to use, nondaunting accounting platform. I'm basing my review from the view of a small business owner, it works equally well for large corporations, I'm sure, but for the purpose of this review, let's keep it small. I run a small graphic design firm in Ireland and a simple solution to accounting was a must, as I am absolutely awful with anything to do with accounting. Xero offers a straightforward solution, ties in well with National and ...

Great service from Shaq Ali in the team!

Great service from Shaq Ali, very helpful and quick to respond with any queries I've had!

Great help from James and Val.

Date of experience: April 08, 2021

XPM Asssitance

Quick reply with detailed solutions. It was a areat support from the Xero team

Fantastic service

Fantastic service - thank you Sandrine so much - I can go home now a much happier person.

We like Xero very much!

We like Xero very much. Very friendly and easy to use system

Workflowmax / Xero Assistance

We are a Xero Silver partner and needed our workflowmax activated, Shauna from Xero Support helped us through the process, it was effortless. We are so happy with Xero and their support, you simply don't get any better support than Xero.