9.6
Spot Score
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LB
Laura Bolton
04/26/21
Brilliant support
Brilliant support - there was no question I couldn't ask and it felt like Lisa went beyond the call of duty to guide me through it until it was clear.
EB
EPC Bookkeeping
04/25/21
Great Support team
Great Support team Thanks all
NG
Nicole Gong
04/25/21
Prompt response and very helpful
Date of experience: April 26, 2021
MT
Mark Taylor
04/25/21
Kelly in Xero Payroll support has just…
Kelly in Xero Payroll support has just helped me to run a negative unscheduled pay run. Very quick and clear responses. Ask for Kelly.
I
Irving
04/23/21
I have a fantastic customer support…
I have a fantastic customer support from Matt He helped clarify many questions I had regarding payroll and pensions, freindly, patient and knowledgeable Matt, Tank you once again!
C
Customer
04/27/21
Excellent customer services
Excellent customer services, highly recommended
SW
Sharon Watkins
04/27/21
My query was resolved quickly and…
My query was resolved quickly and knowledgeably by Kelly. Excellent support!
SO
Sean O'Brien
04/26/21
Jordan was a great help.
Jordan was a great help. Gave more information than I needed, to be able to understand the problems and solutions.
JK
J. Kin
04/26/21
I needed a little technical help
I needed a little technical help, with an email issue, got in contact with the Xero team, and within a few hours he had it resolved!
JW
Jayy Wilson
04/26/21
Excellent Support Team
The Xero Support team are great at delivering 5 star support, most issues are resolved same day. We operate an array of Payrolls and often speak to Tom from Payroll Support - Great service would highly recommend to anyone thinking about joining Xero for their accounting requirements.
