Webtrends Optimize

Finally a product that exceeds our ROI expectations.

What do you like best? The platform delivers every time and its because the team take the time to truly understand and tailor to deliver the highest optimisation. What do you dislike? I have nothing that i dislike at this time. Recommendations to others considering the product: If you are considering a new web application, website of digital engagement optimisation, before you rip and replace see if Webtrends can deliver the optimisations you need and extend the life of your ...

Simple to use product

What do you like best? The simplicity of their UI made it so easy to use and we could pick it up and start testing in a heartbeat. Even as realtively inexperienced users, as we are. What do you dislike? Currently we have not found any reason to dislike it, or come up against any issues. Recommendations to others considering the product: The product is very simple to use and has loads of features included in the price What problems are you solving with the product? What ...

Top-tier testing tool!

What do you like best? There are a few things. The stats package that you find in the product is great, and I love what we've seen them release in the last month or two. The wysiwig tool is also really helpful for us - we can nip in and make a few changes to get messages out to people, or do some simple testing no problem. The price is also great. It's a little surprising for it to be where it is, given all the stuff they're offering, but I'm not one to complain 🙄 What do you ...

Incredibly easy to use even for 1st timers and fantastic support from the team

What do you like best? The ease both in the UI and the power of the platform to be able to clearly and easily navigate, build/create and report on any of the tests/targets you would like to run. The segmentation capabilities have also been a key feature for us including their geo-targeting ability down to longitude and latitude which has been incredibly useful following the opening of our new store. What do you dislike? Not being able to use Google tag manager was a little extra ...

They've been invaluable to helping us grow our website

What do you like best? The team have been absolutely stellar. We've had a few retail stores for many years, but being online is quite new to us. Not only have they helped iron out things we asked for, but the reviews they've done for our website helped show us things that we had no idea were even a problem. It really has been invaluable. Since working with them, over the last few months, we've seen our revenue triple, and it's been a much-needed revenue stream especially during the ...

Excellent AB testing tool that will

What do you like best? I have used many AB testing tools in my career but Webtrends seems to have invested majorly into there technology recently, which can not only be seen in there clean, user-friendly UI but most importantly in the analysis and data retrieval that can be achieved through the tool and one of the major reason we are using Webtrends. Furthermore, a dedicated managed services team who are able to work towards tight deadlines on multiple AB tests creates good momentum. ...

Excellent product and service!!

What do you like best? The customer support our teams receive!! The product too is very rich in features and very intuitive for the teams using it. What do you dislike? There is nothing that I can think of that we dislike! What problems are you solving with the product? What benefits have you realized? Helping deliver incremental results for our clients.

Great tool and a proactive agency

What do you like best? The flexibility to be able to run self serve tests and to have the support of an agency to advice and help on test plans. Very good customer service and a willingness to help with whatever they can. Feel like a true partner in that sense. What do you dislike? We are a luxury company so our needs can be complex - as we are primarily using you as a managed tool it's taken a little while to understand the business and its needs. Recommendations to others ...

Fantastic agency to work with

What do you like best? Regular communication and support. Nothing seems too much trouble. Willing to go the extra mile to help us achieve our goals. Only been using them for a few weeks and already seeing a benefit. What do you dislike? I honestly can't think of anything at this stage. What problems are you solving with the product? What benefits have you realized? Webtrends Optimize have built us an automated product sorting algorithm which optimises the best order to display ...

Fantastic managed service

What do you like best? Very engaged and knowledgable team. We are very impressed by the extra miles they are taking to manage our accounts and improve our website. The testing tool allows us to have a healthy balance in in-house development and fully managed service. What do you dislike? It takes quite a time to ensure tracking is correct and integrated with other analytics tools (like GA) What problems are you solving with the product? What benefits have you realized? It is our ...