Webtrends Optimize

Highly recommend Webtrends Optimize

What do you like best? Have had a great experience working with Webtrends as beyond the strength of the tech platform itself, their relationship management was first-class. When our business was hit badly by CV-19 they could not have been more supportive or understanding - which simply cannot be said for many other partners - both within tech and beyond. What do you dislike? Nothing to dislike based on the experience we have had What problems are you solving with the product? ...

Everything I need for CRO testing

What do you like best? If you're considering Webtrends Optimize vs Optimizely or VWO there is no contest, Webtrends Optimize are a head and shoulders above the competition!! The team are exceptionally confident in their product... and rightfully so! Having worked with many other CRO tools, and tools purporting to support in this area, there is nothing on the market that is as functionally rich or at such a competitive price point. Reporting is clear and straightforward and helps ...

Good platform. Easy to use. Does what it says it can do

What do you like best? The visual editor and the reporting were really easy to get to grips with and those were the core elements I personally needed to use. It was good that we could have as many users as we wanted too (with different restrictions) so that workloads could be managed. What do you dislike? Didn't really find anything for what I was using for. Recommendations to others considering the product: Go for it. No real negatives. Decent price for what it is from what ...

Easy to use platform

What do you like best? Simplicity of the UI and the depth of reporting data. What do you dislike? Nothing from my perspective, and the team seem pretty happy with it too. What problems are you solving with the product? What benefits have you realized? Just the ability to test/personalise our website experience without it having to cost a fortune to do so. I’ve always been a believer in website optimisation and the platform works great for us.

Collaboration at its best

What do you like best? The Webtrends Optimize teams made some ambitious statements during our process to select a partner to help us improve our websites performance metrics. We held them to them - they have so far delivered on every bold promise they made, on time and in full. They work extremely closely with us and have quickly become a trusted team that have open, honest and productive conversations with. They hold us to regular team progress updates and are very disciplined in their ...

Efficient and easy to use platform

What do you like best? How easy it was to use. Could log in, set up a simple test and monitor performance really easily. Even slightly more complex tests/targets were fairly straightforward too. What do you dislike? Not 'dislike' as such but there were a couple of experiments/things that we needed dev dev support for. We had resource in-house anyway so not really a big deal but would have been nice to be able to do everything in the platform ourselves. This was a little while ago ...

Helped strengthen our business

What do you like best? Their approach. Even though we took the technology only option with minimal support they were always very good in their approach to guiding and supporting us – incredibly detailed, we always felt we were important to them and they were a great help. What do you dislike? Nothing major really springs to mind, no real gripes. Recommendations to others considering the product: It does what it says on the tin. What problems are you solving with the product? ...

Good affordable technology

What do you like best? I don’t just want to say the fact it was free, but that is definitely up there. But having something that is free that doesn’t work is no use. That’s not the case here, the platform lets us do all we need to do without any restrictions or problems whatsoever and doesn’t ‘feel’ like a free tool. What do you dislike? When we first started using it was a little tricky to know where to start but I’ve seen they now have a great walkthrough feature and good ...

Great free tool. Very good service.

What do you like best? I’ve not been overly hands-on in terms of creating things in platform but I really like the reporting side of things. It’s clean, very easy to understand and has great depth. I attended the kick off calls and have been impressed with the level of support provided (this has been fed back to me too). The best thing though is that due to the level of traffic we currently have that the technology licence itself is free – which means we’ve been able to invest in the ...

Easy to use tool – detailed reporting

What do you like best? I found the platform really easy to get to grips with. Most things were really obvious as to how to use, even speaking as someone is not really all that technical (the kick off demo really helped in that regard too). Really like the drag and drop functionality when building segments etc. The fact we have the option of buying ad-hoc services/support if needed is also good as means I can lean on them to help me out if I do come across anything I get stuck with. What ...