Voxbone Reviews in January 2025: User Ratings, Pros & Cons

robust and quick

What do you like best? turnaround times the support network teams are always quick to respond and generally get to the bottom of the situation quickly What do you dislike? we had an issue with a carrier and sound quality and no one would help us, due to DP but VB would not even reach out for us to the carrier so were stuck with poor call quality What problems are you solving with the product? What benefits have you realized? none at the moment

we have a long and fruitful partnership with Voxbone

What do you like best? Good customer services. user friendly interface. wide range of DIDs. very stable lines.providing clean numbers (spam free). great account manager What do you dislike? high prices. not having the option to choose DIDs from a range. very strict regulation and hard to upload documents for validation. What problems are you solving with the product? What benefits have you realized? bigger pool of DIDs providing to our clients expanding to different markets

An essential service to be able to develop my work efficiently

What do you like best? I like Voxbone because it widens my margin of maneuver by giving me DIDs from a large number of countries and cities allowing me to lower communication costs and be able to send and receive messages in addition to calls with excellent sound. What do you dislike? Sometimes there are DIDs that don't work properly you should contact support to replace them. Recommendations to others considering the product: It's a really good service and that's why I have ...

It offers a stable and economical service

What do you like best? I like it because it offers a stable and economical service, helps improve connectivity with my customers and allows me to buy the DIDs I need for as long as I need, in long calls you never hear interference. What do you dislike? Some numbers come wrong and one must replace them immediately. Recommendations to others considering the product: It provides a necessary and economical service, is easy to set up and has a website where you can buy DIDs that are ...

Reliable provider

What do you like best? Portal functionality, Account Manager support. What do you dislike? Monthly Minimum Commitment which need to be removed. What problems are you solving with the product? What benefits have you realized? DID numbers are also part of our product we provide to end users.

One of the best providers of business communication services

What do you like best? Voxbone I like because it is easy to manage the numbers from your website, has a very functional API and with an easy configuration, quality DIDs always at a good price, allows us to have some prologue conversations for surveys to different parts of the company involved in the process of selection and final hiring. What do you dislike? It has not given me any problems, excellent service, with good features and easy to configure and use. Recommendations to ...

Offers me a great cloud-based communication service

What do you like best? It's very easy to confirm and buy DIDs, I also like the web platform that allows you to manage all the numbers you buy and discard those that are no longer useful. What do you dislike? Sometimes numbers may fail but are replaced without problems. Recommendations to others considering the product: In recent years it has expanded its coverage and allowed me to include many clients from Europe and Asia. What problems are you solving with the product? What ...

Very robust solution

What do you like best? Multiple pops across the world. Easy setup and integration with multiple platforms. What do you dislike? Being a UK based company there is some constraints for US time zoned tech support calls. Recommendations to others considering the product: They are great What problems are you solving with the product? What benefits have you realized? We have been successful in using Voxbone to fulfill our clients carrier needs. Multiple pop failovers ensures our ...

Satisfied

What do you like best? Good Coverage for local numbers and stability What do you dislike? The website is not mobile friendly. (The screenshot at the end of the survey is a good example) What problems are you solving with the product? What benefits have you realized? With voxbone we can use local phone numbers in several countries Response from Hayley Rodgers of Voxbone edit Thank you for taking the time to leave your review! We’re glad that you’re happy with our coverage, ...

Voxbone good Access numbers vendor

What do you like best? Very good portal, easy to use full of features. It allows tests to be performed to review metrics and billinginformation. What do you dislike? Almost all the configuration must be done by customer and support from Voxbone must be explicitly asked for. Procedure for asking numbers where letter is needed is cumbersome. What problems are you solving with the product? What benefits have you realized? Access from countries arround the world, both geographical a ...