Voxbone Reviews in January 2025: User Ratings, Pros & Cons

good ccompany. numbers dont always work

What do you like best? easy to work with but the numbers dont always work What do you dislike? numbers dont always work esp in europe, asia and s. america What problems are you solving with the product? What benefits have you realized? scalable voip

It's all automated, great!

What do you like best? All numbers on stock, API connection, good account management and support, pricing transparency. What do you dislike? It can be difficult to manage capacity with high peaks of calls What problems are you solving with the product? What benefits have you realized? I can provide real-time provisioning of service to my customers because we order numbers via the API.

CEO - RIptec Ltd

What do you like best? Extensive worldwide reach with simple API's What do you dislike? Unable to choose specific numbers or vanity numbers Recommendations to others considering the product: Voxbone offer a high quality product, with great customer support and an expanding network of availability. What problems are you solving with the product? What benefits have you realized? Enabling multiple numbers on one mobile device. No longer require multiple handsets, don't need a ...

Excellent solution but a bit pricey

What do you like best? The self service portal is available any time What do you dislike? Pricing models not flexible enough therefore a bit pricey What problems are you solving with the product? What benefits have you realized? We’re able to offer managed audio conference services to our customers

A very efficient service that allows me to communicate to different countries.

What do you like best? What I like the most is the online platform that allows me to manage the DIDs I buy and get rid of the ones I no longer use, has a very intuitive interface, the numbers it provides are very good quality and allow me to have extensive conversations without interruptions or sound problems. What do you dislike? It has never brought me any problem, I have no complaints about the service provided by Voxbone. Recommendations to others considering the product: A ...

It allows a more flexible communication with suppliers and customers.

What do you like best? I like it because it allows a more flexible communication with suppliers and customers, the purchases of DIDs are individual but the best thing about Voxbone is that they adapt their service to customer needs, just contact them and expose what your company requires they collaborate to provide the best service and advice. What do you dislike? Sometimes there can be a long delay in answering questions and solving problems, I hope you can improve your customer ...

It allows me to have conversations without interruptions.

What do you like best? I like it because it allows me to have conversations without interruptions to send text messages to coordinate meetings and tasks that we will follow, it also helps me a lot when I travel because it speeds up the power of directives to my team. What do you dislike? Some numbers may fail to send a sms or make a call, so a brief contact with support can fix the problem or replace the defective DID. Recommendations to others considering the product: It is a ...

very good

What do you like best? the quick reply on the tickets from support team What do you dislike? prices of some DIDs on certain countries What problems are you solving with the product? What benefits have you realized? we use Voxbone bone to bye DIDs

All the Bell and Whistles and a One Stop Shop

What do you like best? The portal - We're a little behind the curve with using carrier APIs, so the portal and functionality is very important for us. Here we order numbers, complete legislation uploads, initiate porting, raise faults and configure numbers in a variety of ways. The portfolio of numbers also means we don't need to manage multiple suppliers; this is great for a busy team like mine. What do you dislike? Losing the number migration ability (this is now all handled via ...

Long term partnership review

What do you like best? 1. Ease of use of Voxbone Portal. 2. Long term relationship with Voxbone (we have started in 2008...) 3. First mover on the market in the year 2000 which help us a lot to implement our international business. 4. API interfacing 5. Mobile services What do you dislike? 1. The churn in Account Management is a real problem. We understand that sales people evoluate within or out the organisation, but this is quite not easy. We are thus fixing some problem ...