Voxbone Reviews in January 2025: User Ratings, Pros & Cons

Fast and Fair

What do you like best? The portal is easy to use and very intuitive. The tiered pricing is the best and support is second to none! What do you dislike? nothing so far after 3years+ and the platform and coverage keep getting better. What problems are you solving with the product? What benefits have you realized? International origination services.

Great coverage and easy-to-use API

What do you like best? Depth and breadth of coverage is second to none. It's ridiculously easy to order and configure local and toll-free phone numbers using the self-service platform and inventory API. What do you dislike? Would be good to see service restrictions on the same page as the DID groups to make ordering easier. New layout is definitely a big improvement. What problems are you solving with the product? What benefits have you realized? Access to massive stock of local ...

Global communication as it's supposed to be

What do you like best? The stability of Voxbone's call services. The quality is exceptional. With the recent launch of their outbound voice service, we finally have a consolidated solution from our favourite provider. Voxbone's outbound calls include some of the most competitively priced international rates we've tested. What do you dislike? Would like to see more coverage in APAC countries. Recommendations to others considering the product: Make sure your systems are configured ...

Best global telephony service provider with amazing service

What do you like best? Voxbone is Zoom's global communication partner of choice. We no longer need to worry about the costs or complications of traditional telco providers since we use Voxbone. Their quality of service is really good, as is their coverage for international numbers. We can quickly purchase global phone numbers (DIDs) through their self-service portal and configure them in minutes. It's so much quicker and more reliable than working with many different telcos for each ...

Great Outbound Voice Service Partner

What do you like best? * Good selection of international DIDs * Very knowledgeable around solving regulation issues * Great customer service when answering technical questions What do you dislike? The UX of the online system is awkward. Selecting some configuration options deselects existing settings, and there is no way to label each DID. But, this is very minor. I have had no complaints or issues with the business. What problems are you solving with the product? What ...

Great services experience with Voxbone so far.

What do you like best? We are using services with Voxbone from more than a decade, and we are very happy with their services so far. Their support is also very quick and fast. Our account manager at Voxbone is also very responsive. Web API is also very easy for buying and configuring numbers. What do you dislike? Unable to see what actually numbers, we are going to reserve over the Web API. What problems are you solving with the product? What benefits have you realized? We solve ...

High Quality International Voice without sacrificing access to a robust self-service portal

What do you like best? Voxbone's Self Service portal enables us to purchase, configure, modify, and cancel DIDs from around the world with ease. This greatly shortens timelines, as our team is able to deploy new numbers without waiting on turnaround time after submitting orders or tickets. What do you dislike? Some markets have address restriction requirements that we are not able to satisfy, being a small company. Voxbone is able to assist in a limited fashion (ie South Korea), but it ...

Our Rep Madina is amazing

What do you like best? Our Rep Madina is amazing. She is quick to answer questions and help on the drop of a dime. Voxbone Support is also very responsive. I also love the self service portal, very intuitive. What do you dislike? Nothing. I have not had any issues with Voxbone, What problems are you solving with the product? What benefits have you realized? Providing audio conferencing to our video conferencing service.

Senior Carrier Relations Manager

What do you like best? Coverage. Self service built from the ground up. Speed of self provisioning. What do you dislike? CDR lacking in details. Could be reacher in details without having to open tickets for the details. Quick responses though on the tickets. Recommendations to others considering the product: Only stop for the best telecom bundle! Namely: better support, speed of provisioning, better pricing, better account relations. What problems are you solving with the ...

Excellent service and quick provisioning

What do you like best? Easy and quick access to provisioning and automatically testing a number for routing. What do you dislike? The unavailability of some countries and having to upgrade to world zone to access some countries that are geographically right next to eachother. What problems are you solving with the product? What benefits have you realized? International calling