Voxbone Reviews in January 2025: User Ratings, Pros & Cons

Very satisfied with Voxbone services

What do you like best? Voxbone has nice and easy-to-use portal where you can setup and configure your voice services and see how you are utilizing it. Also we have very good experience with Voxbone's professional support. What do you dislike? I wouldn't say there is something I would really dislike. One thing which might be bit more flexible and could have more options/possibilities is reporting/statistics. Recommendations to others considering the product: Voxbone offers wide ...

Premium quality service for a premium price

What do you like best? The quality of the services for DID's is good, so is the coverage What do you dislike? The pricing for number blocks are to high and cannot compete with other premium distributors What problems are you solving with the product? What benefits have you realized? Offering a wide range of numbers in many countries with a premium quality.

Best one stop source for SMS in multiple countries we've tried so far

What do you like best? The convenience of using one software to hit contacts via calls and SMS messages in multiple countries is the biggest draw for us. The software is easy to navigate and calls/messaging is a whiz to set up and schedule. What do you dislike? The only drawback is you're locked into a two-year contract, we'd love it if it was 6 months at a time or could get lapse period because we don't always need to use the tech every month. Recommendations to others ...

World Class Service With Overcomplicated Web API

What do you like best? Support is amazing, expect quick replies 24/7. Voxbone's coverage is impressive and their network infrastructure is solid. Very high quality supplier. Lovely people too. What do you dislike? Their web API for listing, buying and configuring virtual numbers/DIDs is a minefield and hard to use. Recommendations to others considering the product: In case you plan to automate your virtual number buying process using Voxbone's VoxAPI and will purchase numbers is ...

ONE interface for 60 countrys

What do you like best? Expand our coverage and services, reach more customer. What do you dislike? Direct sales to small customers, Best Sales support, mobile coverage expansion. Recommendations to others considering the product: technical skills sip services What problems are you solving with the product? What benefits have you realized? Increase sales in specific country

Good system, robust and scalable - Unflexible pricing

What do you like best? The system is scalable, versatile and can support high loads. Their API is robust, the documentation detailed, they offer coverage where competitors can't. Portability where competitors cant. What do you dislike? Their pricing is not flexible, they fight to keep their pricing tiers and seem non-understanding to the needs of a startup. I have tried to negotiate with them many times to get "help" to scale and there was no flexibility whatsoever, the same happened ...

Best VOIP international services

What do you like best? Voxbone makes it unbelievably easy to set up and manage global business communications. What do you dislike? Limited coverage in countries and Web interface UI. What problems are you solving with the product? What benefits have you realized? Easily availability of DID's and Tollfree and their delivery system. Response from Hayley Rodgers of Voxbone edit Thank you for leaving a review. We agree that Voxbone simplifies how businesses can manage their ...

Great platform but too expensive

What do you like best? Really like the autoprovisionning platform and the work that was done to integrate and automate with API's What do you dislike? Prices have become outrageous with time and world has moved and Voxbone hasnt realized apparently. Also because of your automation, you should be price champions in order not to open door to competition. What problems are you solving with the product? What benefits have you realized? Getting DIDs easily

great for managing texting

What do you like best? pretty easy to setup; configure and make changes What do you dislike? not exactly the cheapest platform out there What problems are you solving with the product? What benefits have you realized? manage support text messages from customers

Increasing the price of Sip Trunk zone A by 187% in 7 days.

What do you like best? Interface of tool is nice and easy to use although the support is slow. What do you dislike? Commercially, they behave like beasts where they simply increase the normal channel pricing from 8 eur/month to 15 eur/month so by 187% with just 7 days warning period. Recommendations to others considering the product: Do not use them at all they will benefit from the fact your prices are going up to increase them more and more. What problems are you solving with ...