Voxbone Reviews in January 2025: User Ratings, Pros & Cons

Got International numbers, routing without issues.

What do you like best? Ease of access on the Voxbone Portal. Was able to get International Numbers, routing with no problem. What do you dislike? Nothing at this time. Everything on the Voxbone Portal was as expected. Recommendations to others considering the product: Give it a try, seems to work for us. What problems are you solving with the product? What benefits have you realized? International Numbers for our clients. Was able to ensure Numbers and Routing for our clients.

automation is excellent

What do you like best? the automation is excellent especially the settings in the did like to set the t38 and all other settings What do you dislike? the billing invoice system i don't have the details printed on a pdf What problems are you solving with the product? What benefits have you realized? instant numbers configured

Professional international DID service

What do you like best? API provisioning, coverage, quality and professional support. What do you dislike? Porting in and porting out fees and channels prices. What problems are you solving with the product? What benefits have you realized? Offer international numbers to my customers

Strangely simple!

What do you like best? Buy a number and use that. All of things about are really simple and useful. What do you dislike? Contract management is heavy and no merciful. What problems are you solving with the product? What benefits have you realized? International number and duration selling is gonna be real in 60 country.

Best DID service I tried

What do you like best? They have a huge coverage of DIDs covering almost all the world, service is good with almost no downtimes on all the years I used it. What do you dislike? A bit expensive compared with other vendors, and also not so flexible, cannot upgrade or downgrade channels on realtime. Also if you need additional capacity need to advise with time and minimum duration is 1 week. Recommendations to others considering the product: Do a good calculation of channels ...

Good service, interface could be better.

What do you like best? The service they propose is complete and has the widest coverage in the telecom sector. What do you dislike? Prices are still high compared to competition and the provisioning interface is a bit clunky. Recommendations to others considering the product: This is the most complete offer even if not the cheapest and easiest to manage. What problems are you solving with the product? What benefits have you realized? We can offer our customers a complete ...

It is always smooth sailing with Voxbone

What do you like best? We can work closely with our clients and get the services/numbers they need quickly and without hassle. What do you dislike? The Voxbone number footprint could be larger. Also the use of Zones could be better defined. What problems are you solving with the product? What benefits have you realized? We currently are working on a process to share our circuits with a large client where they maintain numbers and management (their account) and route traffic to ...

Efficient Global Communication

What do you like best? Voxbone is an excellent communications service provider and easily assists us with conferencing and contact centres to send and receive phone calls, text, messages and faxes between our clients. This allows us to improve connections between us and our clients as we can contact customers internationally without DIDs, through their self-service portal. It saves us a lot of time and it's a great solution for global communication. What do you dislike? The ...

Excellent VoIP service

What do you like best? Skype integration, very reliable service and great customer support. What do you dislike? Other providers are offering cheaper SIP trunks which suit most local small to medium businesses. What problems are you solving with the product? What benefits have you realized? We used Voxbone DIDs with Microsoft Lync (now Skype for Business) in the past.

Voxbone continue growth allows us to offer DDIs and ITFN around the globe

What do you like best? Voxbone continue growth allows us to offer DDIs and ITFN around the globe. Our account manager advises us if a country not listed is on the road map. What do you dislike? Outages are sometimes not noticed until we reach out. What problems are you solving with the product? What benefits have you realized? Voxbone continue growth allows us to offer DDIs and ITFN around the globe.