Voxbone Reviews in January 2025: User Ratings, Pros & Cons

Good experience overall and excited for the new features

What do you like best? The flexibility of managing the numbers and how quickly the changes can be made. It helps our business a lot. It really helps myself provide support to the customers and return great service to our customers that use our platform using your numbers. I really had a great conversation with Beth Lucas our new account representative, and she went into great details about the company and the future progression of their network. That was a very promising meeting that we ...

Great product, significantly lower prices than competitors

What do you like best? I loved the online dashboard. Changes are made swiftly and It makes the life of our IT team easy. What do you dislike? The service was a little bit rocky but we managed to get everything straightened out. What problems are you solving with the product? What benefits have you realized? We needed local SIP lines in many countries around Europe for our mobile apps, and Voxbone's allowed us to be able to provide our service there.

innovative and values continuous improvement

What do you like best? instant number selection & activation menu. Awesome! What do you dislike? Improvement needful in terms of bulk change management i.e changes to a specific set of numbers. Recommendations to others considering the product: Voxbone portal is excellent and they can improve on number porting experience for customers. What problems are you solving with the product? What benefits have you realized? on-the-go number availability and activation. Customer ...

there are good thing in Voxbone but not all the time

What do you like best? the flexibility of ordering DID the setting and all What do you dislike? Dealing with customers mainly in finance matters What problems are you solving with the product? What benefits have you realized? none

Great online plateforme for incoming numbers

What do you like best? The VOXBONE online plateforme is well organized and flexible. The sales team as well as the customer service are very reactive. What do you dislike? Ordering online a bloc of consecutive numbers is not possible. You always have to go through the sales team. What problems are you solving with the product? What benefits have you realized? We can quickly buy numbers in all the wolrd where it is possible.

Global telecoms reach without overhead

What do you like best? Provisioning and availability are incredibly simple, helping to manage the challenges of dealing with different government regulations around the world. What do you dislike? Their billing structure can be a little convoluted with one foot in the software world and one in telecoms. Sadly it's the worst of both. What problems are you solving with the product? What benefits have you realized? Maintain a global reach for customers without having to grow a ...

Quick Response

What do you like best? The support team is always there to respond to our concerns. What do you dislike? CLI issue is there which cannot be resolved since they do not conform to pass international CLI Recommendations to others considering the product: Easy interface with cheap and quick delivery. What problems are you solving with the product? What benefits have you realized? Cheap and Quick purchase of DID/TFN

Well structured, great support.

What do you like best? Inbound Number ordering is quick, has a great Support if numbers do not function. What do you dislike? Pricing for usage and MRC are expensive compared to competion. What problems are you solving with the product? What benefits have you realized? Local Inbound Numbers globally . Quick Access of the Portal and speedy process.

Without hassle

What do you like best? I like that it is easy to find support, contacts answer in a timely manner and no matter the problem the experience feels hassle free. What do you dislike? I dislike very little because I find your processes to be efficient and concise. Recommendations to others considering the product: Try it because you will rethink your own business model and not be disappointed. What problems are you solving with the product? What benefits have you realized? Unlike ...

Fast , Reliable and Solid

What do you like best? The service is lightning quick and the portal is very helpful in regards with ordering new stuff. What do you dislike? Invoices are not send forward to the designated email address. What problems are you solving with the product? What benefits have you realized? Worldwide DDis.