Via

"Great to work with and excited for things to come!"

What do you like best about Via? Their customer service is top-notch. I have never had any issues with them responding and always have the customer's interest in mind. They are great at communicating what is going on with their team and keeping us updated on new things coming our way. What do you dislike about Via? The app builder can sometimes be hard to work with on a laptop. This can be fixed by moving to a larger screen. I also wish that the new app would be ready in time for our ...

"Via is very personable and prompt in their responses."

What do you like best about Via? They are small enough where they take customer relationships very seriously. They know all of us by name and I can reach out to Ty anytime and expect to receive a reply within an hour or two. They take our recommendations into serious consideration and action. This helps us to test new ways of reaching audiences and grow our personal brand through Via. What do you dislike about Via? You know there will be a few hiccups a month. I am very wary of setting ...

"Customers are opting out but sometimes it doesn't work."

What do you like best about Via? User friendly. Very easy to navigate the app. What do you dislike about Via? It's hard to opt out people because they say that it doesn't work for them What problems is Via solving and how is that benefiting you? We can easily respond to the customer's messages. It's very easy to use.

"Associate"

What do you like best about Via? The integration to our website for landing pages What do you dislike about Via? unable to export the entries for our landing pages myself What problems is Via solving and how is that benefiting you? Being able to contact our customers via text

"Do NOT use VIA!"

What do you like best about Via? The only thing going for them is the price per text. But thats about it. What do you dislike about Via? I was using an Ad agency that told me to sign up with them. So that is my mistake for not reading through everything. However, with that said they have a really bad service. 1st you have to buy credits = texts and you have to sign up for a monthly amount of credits. You can't just use what you need each month as you go. So that's the first bad thing. 2nd ...

"Worst investment I’ve ever made."

What do you like best about Via? Nothing. Sales guy promised me I wouldn't be wasting my money. That was a lie What do you dislike about Via? This company is garbage. One time they sent out a mass message to my database at 3 in the morning asking them for business. I woke up to some pissed off people. I asked to speak to the ceo about it because it was a big deal and was completely blown off They would tell me all the time about what “I needed to do” instead of listening to what it was I ...