Via

"Marketing Manager"

What do you like best about Via? I love that we have a dedicated rep and bi-weekly calls to discuss strategies for growth. What do you dislike about Via? So far I have been very satisfied with Via. What problems is Via solving and how is that benefiting you? Via helps us reach a larger audience by text and helps us grow our business with text campaigns and automated messaging!

"I have loved working with the VIA team! Zach, Wyatt, and Omar are great, welcoming and warming!"

What do you like best about Via? I really liked that we were able to ask our rep any questions at all times and they have helped along with strategy as well! What do you dislike about Via? The timelines on certain things are not really very organized! The organization in general could be better! What problems is Via solving and how is that benefiting you? They are helping Milk Snob facilitate our flows and helping us gain more revenue by making it easy to target certain audiences!

"I have loved working with the VIA team! Zach, Wyatt, and Omar are great, welcoming and warming!"

What do you like best about Via? I really liked that we were able to ask our rep any questions at all times and they have helped along with strategy as well! What do you dislike about Via? The timelines on certain things are not really very organized! The organization in general could be better! What problems is Via solving and how is that benefiting you? They are helping Milk Snob facilitate our flows and helping us gain more revenue by making it easy to target certain audiences!

"Great to work with and excited for things to come!"

What do you like best about Via? Their customer service is top-notch. I have never had any issues with them responding and always have the customer's interest in mind. They are great at communicating what is going on with their team and keeping us updated on new things coming our way. What do you dislike about Via? The app builder can sometimes be hard to work with on a laptop. This can be fixed by moving to a larger screen. I also wish that the new app would be ready in time for our ...

"Via is very personable and prompt in their responses."

What do you like best about Via? They are small enough where they take customer relationships very seriously. They know all of us by name and I can reach out to Ty anytime and expect to receive a reply within an hour or two. They take our recommendations into serious consideration and action. This helps us to test new ways of reaching audiences and grow our personal brand through Via. What do you dislike about Via? You know there will be a few hiccups a month. I am very wary of setting ...

"Customers are opting out but sometimes it doesn't work."

What do you like best about Via? User friendly. Very easy to navigate the app. What do you dislike about Via? It's hard to opt out people because they say that it doesn't work for them What problems is Via solving and how is that benefiting you? We can easily respond to the customer's messages. It's very easy to use.

"Do NOT use VIA!"

What do you like best about Via? The only thing going for them is the price per text. But thats about it. What do you dislike about Via? I was using an Ad agency that told me to sign up with them. So that is my mistake for not reading through everything. However, with that said they have a really bad service. 1st you have to buy credits = texts and you have to sign up for a monthly amount of credits. You can't just use what you need each month as you go. So that's the first bad thing. 2nd ...

"VIA is AMAZING!"

What do you like best about Via? We have been using VIA for a little over a year and have had a great experience. Ty, Eric, Kurt and each employee we have had contact with have been so helpful, kind and knowledgeable. They have had great campaign ideas, feedback and keep us updated to make sure we are using VIA to its full potential. The Customer Success Team has always been quick to give us more information, solve problems and help in any way when we need it. Our SMS marketing campaigns ...

"Worst investment I’ve ever made."

What do you like best about Via? Nothing. Sales guy promised me I wouldn't be wasting my money. That was a lie What do you dislike about Via? This company is garbage. One time they sent out a mass message to my database at 3 in the morning asking them for business. I woke up to some pissed off people. I asked to speak to the ceo about it because it was a big deal and was completely blown off They would tell me all the time about what “I needed to do” instead of listening to what it was I ...

"By far and away the best company to work with!"

What do you like best about Via? Via is head and shoulders above any other tech company I have worked with in my decade of business ownership. Absolutely mind-blowing levels of support, amazing team, awesome technology! Don't waste your time looking for another text app. I have used 5 different big name companies and none of them could come close in on-boarding, support and easy to use tech. Use Via and save yourself the headaches I had to go through before I found them. The best of the ...