Verloop Reviews in January 2025: User Ratings, Pros & Cons

Hands down best chat automation tool

What do you like best? We use Verloop to generate more leads on our website and connect customers to our agents in real time. Verloop automates customer queries, enables our support forum 24x7 and also connects real agents to visitors in real-time. One software for both chatbot and live-chat. What do you dislike? Nothing much other than we being a 50+ people team, need more granular reports. Recommendations to others considering the product: A solid product with great support. Bot ...

Hands down best chat automation tool

What do you like best? We use Verloop to generate more leads on our website and connect customers to our agents in real time. Verloop automates customer queries, enables our support forum 24x7 and also connects real agents to visitors in real-time. One software for both chatbot and live-chat. What do you dislike? Nothing much other than we being a 50+ people team, need more granular reports. Recommendations to others considering the product: A solid product with great support. ...

The Next Gen Chatbot

What do you like best? The ease of integration and the self-explanatory Chat flow gives Verloop Chatbot an added advantage over its other counter products in the market. It has helped us to scale our Customer Support in a way which not only helps the end user with real-time resolution but also provides relevant context to the CS Agent in case of a Chat transfer to Human What do you dislike? Analytics piece is yet to be deep dived at the same position that their Product holds in the ...

The Next Gen Chatbot

What do you like best? The ease of integration and the self-explanatory Chat flow gives Verloop Chatbot an added advantage over its other counter products in the market. It has helped us to scale our Customer Support in a way which not only helps the end user with real-time resolution but also provides relevant context to the CS Agent in case of a Chat transfer to Human What do you dislike? Analytics piece is yet to be deep dived at the same position that their Product holds in the ...

A smart hybrid(Bot+Human) chat platform

What do you like best? Verloop user for more than a year, we use it to automate lead generation and support in our company. Bot builder is really comprehensive and geared for complex use-cases like ours. FAQ automation and in-built fallback to human agents helped us to make sure that our end-users always had the most optimum experience. Verloop's customer support is top-notch. What do you dislike? Not much to say here except that bot making takes a bit of time to get used to. ...

A smart hybrid(Bot+Human) chat platform

What do you like best? Verloop user for more than a year, we use it to automate lead generation and support in our company. Bot builder is really comprehensive and geared for complex use-cases like ours. FAQ automation and in-built fallback to human agents helped us to make sure that our end-users always had the most optimum experience. Verloop's customer support is top-notch. What do you dislike? Not much to say here except that bot making takes a bit of time to get used to. ...

Bot and Live Chat with good collaboration

What do you like best? Verloop came with receipt that can give you free mind how to teach your bot done for any question from your visitor and for the good reason we can exactly take over the conversation from bot to real human support. What do you dislike? need for mobile app to make more efficient What problems are you solving with the product? What benefits have you realized? Handling for repeat question of our web visitor and that give us more time to concern to business flow ...

Bot and Live Chat with good collaboration

What do you like best? Verloop came with receipt that can give you free mind how to teach your bot done for any question from your visitor and for the good reason we can exactly take over the conversation from bot to real human support. What do you dislike? need for mobile app to make more efficient What problems are you solving with the product? What benefits have you realized? Handling for repeat question of our web visitor and that give us more time to concern to business flow not ...

Flexible Chat Bot with AI

What do you like best? The ability to customize the chat flow and customization per segment to shorten the process and ability to insert CTA button in one of the choices in chat. The AI needs polishing but I can see it growing to be a more useful tool. What do you dislike? not being able to change domain of the account on verloop. Recommendations to others considering the product: if you want a custom flow this is the tool that will simplify your chatbot experience. What problems are ...

Flexible Chat Bot with AI

What do you like best? The ability to customize the chat flow and customization per segment to shorten the process and ability to insert CTA button in one of the choices in chat. The AI needs polishing but I can see it growing to be a more useful tool. What do you dislike? not being able to change domain of the account on verloop. Recommendations to others considering the product: if you want a custom flow this is the tool that will simplify your chatbot experience. What ...