Seamless Automation for Better Customer Engagement
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IC
Internal Consultant in Graphic Design
04/12/19
Perfect without any doubts
What do you like best? I read a news about Verloop so i try to use in my website and works perfectly. What do you dislike? I do not dislike anythinh is easy even if you dont have any knowledge in programming. Recommendations to others considering the product: If pretty happy with the resultds of this product. What problems are you solving with the product? What benefits have you realized? It's perfect to been in touch with your customers.
04/01/19
The Perfect Balance
What do you like best? Verloop has just enough automation for my bots to keep users engaged until we can talk to them ourselves. I also like the way it integrates with Slack so we always capture leads in real time. What do you dislike? That I cannot delete closed chats from my dashboard. I have many chats that I did for test purposes and they are currently just cluttering my dashboard. I would like to remove them and been waiting on that feature to come but hasn't yet. What problems are ...
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AC
Abe C
04/01/19
The Perfect Balance
What do you like best? Verloop has just enough automation for my bots to keep users engaged until we can talk to them ourselves. I also like the way it integrates with Slack so we always capture leads in real time. What do you dislike? That I cannot delete closed chats from my dashboard. I have many chats that I did for test purposes and they are currently just cluttering my dashboard. I would like to remove them and been waiting on that feature to come but hasn't yet. What problems ...
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04/01/19
Verloop Just Works without any Hassle!
What do you like best? It was easy to setup automation so users can interact with it for all the repetitive questions and only requires my intervention when it is vital. The whole software and layout are intuitive and there is no learning curve to use it. What do you dislike? Too many tutorials and documentation. When I visited the help section I was overwhelmed with the number of tutorials they made for every step and scenarios. This is actually quite good for a new user as it means ...
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RS
Ricky S
04/01/19
Verloop Just Works without any Hassle!
What do you like best? It was easy to setup automation so users can interact with it for all the repetitive questions and only requires my intervention when it is vital. The whole software and layout are intuitive and there is no learning curve to use it. What do you dislike? Too many tutorials and documentation. When I visited the help section I was overwhelmed with the number of tutorials they made for every step and scenarios. This is actually quite good for a new user as it ...
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AI
Administrator in Marketing and Advertising
03/27/19
Verloop is a really good experience for both client and user
What do you like best? Verloop is a very powerful chat bot that has all the newest features. Including Livechat Widgets Bot Recipes Department Segmentation User Sentiment Ratings Triggers FAQs for your site and even Androids + iOS SDKs I highly recommend its robustness and ability to be a one stop shop for your website bot needs. Its a great way to impart interactive information to your users, so they don't have to search all over your site for it. Plus you ...
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03/27/19
Verloop is a really good experience for both client and user
What do you like best? Verloop is a very powerful chat bot that has all the newest features. Including Livechat Widgets Bot Recipes Department Segmentation User Sentiment Ratings Triggers FAQs for your site and even Androids + iOS SDKs I highly recommend its robustness and ability to be a one stop shop for your website bot needs. Its a great way to impart interactive information to your users, so they don't have to search all over your site for it. Plus you can ...
Read more
02/02/19
Hands down best chat automation tool
What do you like best? We use Verloop to generate more leads on our website and connect customers to our agents in real time. Verloop automates customer queries, enables our support forum 24x7 and also connects real agents to visitors in real-time. One software for both chatbot and live-chat. What do you dislike? Nothing much other than we being a 50+ people team, need more granular reports. Recommendations to others considering the product: A solid product with great support. Bot ...
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VP
Vinamra P
02/02/19
Hands down best chat automation tool
What do you like best? We use Verloop to generate more leads on our website and connect customers to our agents in real time. Verloop automates customer queries, enables our support forum 24x7 and also connects real agents to visitors in real-time. One software for both chatbot and live-chat. What do you dislike? Nothing much other than we being a 50+ people team, need more granular reports. Recommendations to others considering the product: A solid product with great support. ...
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NN
Neha N
01/29/19
A smart hybrid(Bot+Human) chat platform
What do you like best? Verloop user for more than a year, we use it to automate lead generation and support in our company. Bot builder is really comprehensive and geared for complex use-cases like ours. FAQ automation and in-built fallback to human agents helped us to make sure that our end-users always had the most optimum experience. Verloop's customer support is top-notch. What do you dislike? Not much to say here except that bot making takes a bit of time to get used to. ...
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