Maximize customer satisfaction with VCC Live.
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Starts from $50/Month when Billed Yearly
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Showing 31-40 out of 63
MM
Martin M
03/16/20
Cooperation with VCC
What do you like best? We like the whole system. Ability to set a theme. Transparent project statistics. Fast work and data export. Storage available to us for three months. Option to turn on assistance to the operator during a real call. Real-time eavesdropping. Fast communication with VCC. Payments, support team. We are satisfied with the price, although the price reduction would certainly be happy :) What do you dislike? It is not possible to see the real state of registered ...
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IC
Internal Consultant in Outsourcing/Offshoring
03/06/20
Great customer service and product features
What do you like best? There are many ways to customize inbound or outbound campaigns What do you dislike? The version we used was still local install and not cloud based Recommendations to others considering the product: VCC offers a very customizable platform which is ideal for complex projects What problems are you solving with the product? What benefits have you realized? Inbound and outbound campaigns
AI
Administrator in Information Technology and Services
10/31/18
Powerful data
What do you like best? Dashboards provide access to relevant data and can be customized easily. What do you dislike? There occasionally seems to be a lag in data. Not sure if is server hardware or network related What problems are you solving with the product? What benefits have you realized? Visibility to contacts and routing of them...
TP
Tamás P
10/31/23
"A Comprehensive and User-Friendly Solution for All"
What do you like best about VCC Live? We have been using VCC Live and it's really helped us out with fine tuning our daily work in the past couple of years. One of the best things about it is that our agents found it easy to learn. It's simple to use, which makes everyone's job a lot smoother.
JB
Judit B
10/24/23
"1026 Budapest, Pasaréti út 83."
What do you like best about VCC Live? Könnyen kezelhető supervisori és operátori felület. Sok beépített alap statisztika, kimutatás segíti a projektek sikerességének ellenőrzését.
TC
Tamás C
09/28/23
"#LegjobbSupport"
What do you like best about VCC Live? A gyors és azonnali segítség rengeteget számít, pláne, hogy Válint Ádám mindíg a legjobb tudása szerint igyekszik segíteni nekünk.
AK
Antal K
09/28/23
"Helpful team, very good program"
What do you like best about VCC Live? Reliabra, understanable interface, easy to use What do you dislike about VCC Live?
PK
Panagiotis K
08/29/23
"A really supportive vendor with innovative and friendly B2B approach"
What do you like best about VCC Live? The support from our K.A manager and their helpdesk when an issue rises. Also the user friendly enviroment. What do you dislike about VCC Live?
AU
Anonymous User
08/23/23
"VCC review"
What do you like best about VCC Live? It is really easy to use. Very user friendly. What do you dislike about VCC Live?
MK
Mateja K
08/17/23
"VCC is a solution that delivers exactly what promises."
What do you like best about VCC Live? User-friendly interface for both agent and admin, excellent customer service, and VCC team's willingness to find solutions. I love JAVA script solutions that help prevent unnecessary steps in the sales process and unnecessary deliveries of clients to other agents.
