TouchBistro Reviews in January 2025: User Ratings, Pros & Cons

Newbie bar owner

We opened our craft beer bar about 2.5 years ago and just sold it. Thanks to TouchBistro one of the most used and possibly largest hurdle to new businesses, the POS, was super simple to learn and use. All of our employees loved the system and would highly recommend to any bar.

Newbie bar owner

We opened our craft beer bar about 2.5 years ago and just sold it. Thanks to TouchBistro one of the most used and possibly largest hurdle to new businesses, the POS, was super simple to learn and use. All of our employees loved the system and would highly recommend to any bar.

Good and easy to use app, highly customizable

With the right modifications and menu setup it’s very easy to use. No lost money with PoS and individual cash boxes compared to register used by all staff. Few bugs pop up but usually fixed pretty quick

TouchBistro Epos does the job BUT is…

TouchBistro Epos does the job but is very glitchy. TouchBistro Reservations is awful. It does not function as a booking system. We have now changed to ResDiary & Newbridge.

One year In -with Touch Bistro

One year In with Touch Bistro! Everything and more! Best product out there for independent restaurant. User friendly and Management friendly. Best system and value out there in my 30 years experience and operating restaurants. Also has many other options like frequent dinner -rewards program, online ordering directly to kitchen printers. There support is fantastic as far as accessibility and in response time. Highly trained in problem solving which I call additional training sometimes. ...

One year In -with Touch Bistro

One year In with Touch Bistro! Everything and more! Best product out there for independent restaurant. User friendly and Management friendly. Best system and value out there in my 30 years experience and operating restaurants. Also has many other options like frequent dinner -rewards program, online ordering directly to kitchen printers. There support is fantastic as far as accessibility and in response time. Highly trained in problem solving which I call additional training sometimes. ...

Dont walk away, run away

If you need coatomer service, go somewhere else, the worst I`ve ever encountered. Purchased KDS to help me with online orders. Everything worked fine with exception of online ordering. When I placed test order, it showed up in a flash. Unfortunately it said >menu item deleted> Showed up correctly on pos, printed correctly, but on KDS, received deleted item message. Youd think easy fix, contacted support. Spent hours on [hone, they couldnt figure it out. That was a month ago, every tine I ...

"Worst experience / They r fraud"

What do you like best about TouchBistro Restaurant POS? I have one of the worst experiences in my business career. Almost everyday I spend about 2 hours talking to TouchBistro customer service on the phone, but still they can't solve my problems.

Rip off don't sign the contract before…

Rip off don't sign the contract before getting service never got service and paying for nothing ,on boarding person was full of bad atitude can't be trusted save yourself

I have been using Touchbistro for about…

I have been using Touchbistro for about 2 years. They are pairing the ipad with a card reader called MOBI. The cost of MOBI is around $180 each. For the past 2 years, I have bought more than 20 Mobis. That is how fast these readers fail.