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9.3

Spot Score

Thryv - CRM Software

Thryv Reviews in January 2025: User Ratings, Pros & Cons

Boost sales and build relationships with Thryv.

4.2

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Thryv offers custom pricing plan

Thryv Reviews & Ratings

4.2

Very Good

Based on 201 ratings & 339 reviews

Rating Distribution

Excellent

(309)

Very Good

(23)

Good

(3)

Poor

(2)

Terible

(2)

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Showing 231-240 out of 339

KW

Kimberly W

11/25/20

5 out of 5

The ability to streamline my business processes has been priceless!

JJ

Jonathon J

09/28/20

4 out of 5

good service

What do you like best? that it works for me in the back round and i dont have to think about it What do you dislike? they could improve the email server with spam What problems are you solving with the product? What benefits have you realized? social media

RR

Roslyn R

09/24/20

5 out of 5

THRYV Review

What do you like best? Thryv streamlines activities and provides constant support for business owners. If you have an idea they will curate a way to bring that idea to life. It's easy to manage your client database, social media, payments and more with the THRYV software. The help support articles, chat and live person trainings are helpful. What do you dislike? There is so much to learn to maximize your investment in THRYV but there is always someone to support your new ...

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S

Soledad

09/15/20

4 out of 5

Loving the many functions it has

PROS & CONS What are the best aspects of this product? We recently switched to Thryv recently and it shows a lot of promise in improving our workflow. It has a lot of features that were lacking in our previous software. I am looking forward to seeing more capabilities of Thryv. What aspects are problematic or could work better? I am not tech savvy and on the older age group so it would help if there is extensive training available on how to use the software. What specific problems ...

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M

Maverick

09/03/20

4 out of 5

An all-in-one tool for all business needs

PROS & CONS What are the best aspects of this product? I use this software for tracking new and existing customers, marketing in social media, and CRM tools. I love the app, it is efficient and it has everything I need in one place. What aspects are problematic or could work better? None. I find the app so easy to use and if whenever I experience technical problems their customer support is always ready to help. What specific problems in your company were solved by this product? ...

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MM

Martha M

09/02/20

4.5 out of 5

Very complete tool, with many functions in a single platform

What do you like best? It is a very good tool for any business, it has excellent customer service and is always ready to help, it offers a lot of customer support, I can keep track of all my new and existing customers in one place, it is also a Great social media publishing platform, CRM tools are also very helpful, it is very complete and offers many tools in a single platform. What do you dislike? It is a very user-friendly tool, every time I have a problem, I have the peace of ...

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ES

Executive Sponsor in Facilities Services

08/27/20

4.5 out of 5

Great Software for a Small Business

What do you like best? The integration of critical small business tasks from a CRM to marketing efforts to invoicing is excellent. What do you dislike? I wish there were more fields that could be customization for unique industries (i.e. I wish I could track pesticide usage on my appointments per government mandates, but only a select few businesses using Thryv would ever need this functionality; hence, it would be nice to have some customization fields) Recommendations to ...

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UI

User in Insurance

08/18/20

5 out of 5

Thryv is powerful and a solopreneur becomes an entrepreneur without the payroll.

What do you like best? I have everything I need in one package, including a great website. What do you dislike? Learning curve is steep but there is plenty of help to onboard you. What problems are you solving with the product? What benefits have you realized? I need multiple marketing, communications, and organizational issues dealt with efficiently and effectively.

N

Nigel

08/04/20

5 out of 5

Best customer service!

PROS & CONS What are the best aspects of this product? Excellent customer service! Each step of our setup to web design and to everyday interactions, they have always been eager to help. They always go beyond our expectations. What aspects are problematic or could work better? Creating a post plan is a bit tedious to do. I hope there would be fewer steps or better navigation options when making a post plan soon. What specific problems in your company were solved by this product? ...

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AI

Administrator in Insurance

07/23/20

4 out of 5

Very pleased with the new website!

What do you like best? Our office is very pleased with the look and features developed for our new website. We have high expectations that the website will now meet certain digital attributes that our old website may not have had to help us be found and move up on the search engines, too. What do you dislike? It was not properly explained on what the process would be and the time it would take to develop the new site, so that was a little disappointing that it was so much more ...

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