Text Request Reviews in January 2025: User Ratings, Pros & Cons

"Great experience"

What do you like best about Text Request? The system has been working great. One small problem right after getting started, but I submitted a ticket and it was fixed immediately.

"So far so good"

What do you like best about Text Request? dashboard is user friendly and the customer service rep is responsive What do you dislike about Text Request?

"Better than Zip-Whip"

What do you like best about Text Request? We started with TextRequest because Zip-Whip is reaching it's end-of-life. This is a much better system. We can set out of office texts to automatically send. We can set templates so the client's name automatically appears. It is much easier to use and easier to send notices. The integration was a snap and the implementation was easy. We use it multiple times during the day and TextRequest is much easier to use.

"Userfriendly after some trouble shooting"

What do you like best about Text Request? It is very helpful to have the color coding of white vs. gray texts to see what texts need to take action. What do you dislike about Text Request?

"Good base, some faulty features"

What do you like best about Text Request? I like how efficient it is to add in the contacts. Customer Support is also very easy with the text feature and was quick to reply. Our office uses it daily, and it is very easy to get used to. We switched from another text service we used for years so I was very familiar with a lot of the features.

"Good base, some faulty features"

What do you like best about Text Request? I like how efficient it is to add in the contacts. Customer Support is also very easy with the text feature and was quick to reply. Our office uses it daily, and it is very easy to get used to. We switched from another text service we used for years so I was very familiar with a lot of the features.

"Great texting app"

What do you like best about Text Request? I like that it shows you the status of your sent messages. What do you dislike about Text Request?

"Good business tool to maintain contact with clients"

What do you like best about Text Request? The ability to manage incoming and outgoing business text messages from multiple devices. What do you dislike about Text Request?

"I use text request to communicate with customers regarding orders and employees"

What do you like best about Text Request? It helps keep our payouts and customers up to date What do you dislike about Text Request?

"SMS SERVICE"

What do you like best about Text Request? SMS texture is super in that request as per users What do you dislike about Text Request?