Thriving customer experience with TARS.
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MS
Madhur S
09/22/20
Tars review
What do you like best? The platform is good, user friendly ( UI is very good), team is very supportive while solving queries What do you dislike? Gambit transfer from one bot to another bot What problems are you solving with the product? What benefits have you realized? Leads generation, within and outside organisations
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Navin N
09/18/20
Incredibly easy to get started
What do you like best? The speed to get a fully functional BOT is less than 20 minutes. That is incredible speed. What do you dislike? The fact that I don't have a manual or a book to tell a newcomer how to get on board and do this. It is learning by experience. And some people need manuals too. It's not an either or. But needs both. Also, we use BOTs for quantitative research. And many survey type actions are not possible like Rank order. Limiting the number of choices on a ...
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AI
Agency in Marketing and Advertising
09/14/20
The most user friendly chatbot creator on the market.
What do you like best? I love the pre-built templates and intuitive widgets used to create conversations. What do you dislike? Wish it would integrate with Facebook Messenger Recommendations to others considering the product: I highly recommend giving Tars a try if you are looking for a highly intuitive chatbot builder with impressive reporting. What problems are you solving with the product? What benefits have you realized? Chatbot really help to optimize and ...
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AI
Administrator in Automotive
09/04/20
Smartest Technology with Excellent Customer Support !!
What do you like best? The centre piece of this platform is the DIY builder. It is very easy to build bots using the maker dashboard and you need no technical or coding expertise to build a complex chatbot. Also you can customize the UI quite easily through the maker dashboard. It gives you the power to build a super engaging bot What do you dislike? To be honest, there is nothing as of now. Recommendations to others considering the product: Very easy to use, reliable with ...
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MR
Mario R
09/03/20
Great Conversational Marketing & Client Support Platform
What do you like best? I appreciate their administration tools available to build conversational solutions, they are at the time capable to deliver powerful flexible solutions and simple to use. Hundreds of templates are available for anyone to speed up development of a nice useful chatbot. A special mention to their people, who are all the time willing to help. What do you dislike? Use to be the fact they did not have a native option to derive flow to a human agent, but it ...
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AI
Agency in Computer Software
08/31/20
Title for your review: Easy to use chatbot builder with great features
What do you like best? Tars chatbot builder is very user friendly and anybody with little to no technical expertise can get started with chatbots within minutes. Our customer success manager was very helpful and gave us a good on boarding experience. We were trained by her and all of their features that aligned with our use case were highlighted very smoothly. What do you dislike? Nothing that comes to my mind right away. Tars has been very helpful and proactive in the way they ...
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SS
Sana S
08/25/20
Easy, customizable bots and excellent support staff!
What do you like best? Easy to use, Customizable to various Usecases, User friendly, ---- Cooperative team and support staff! Pleasure to work with them! What do you dislike? I have to still learn how to work on the NLP part of the bot to make it more user friendly. No dislikes as such! What problems are you solving with the product? What benefits have you realized? Automating Customer Service and internal processes for our clients.
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Parag B
08/20/20
Easy & Fruitful
What do you like best? Building chatbots using TARS platform is super easy. One will not need any technical background to build a chatbot. I was able to build a full-fledged chatbot in few mins. The best part about TARS is Customer Success. They have a dedicated CSM who constantly monitors the chatbots and come up with new ideas to optimise the chatbot flow and also helps in identifying new use cases. Kudos to the entire team at TARS, who always strive to provide excellence to their ...
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AI
Administrator in Information Technology and Services
08/05/20
Great team to partner with
What do you like best? User Experience, ease of deployment and time to delivery is very quick What do you dislike? Not really anything here but surely would like the Support on incoming leads through them What problems are you solving with the product? What benefits have you realized? Helping customers to solve their business problems whether customer support, Lead generation or operations automation
UK
Urooj K
08/03/20
Had a bot up and running on my website in a couple of hours
What do you like best? Love the ease with which you can set up the bot. It's a simple, no-code, drag and drop product. Great for marketers who want to experiment with bots without having to wait on dev teams. What do you dislike? On the whole, it's a great product. I'd love to have the ability to personalize the bot more to each respondent. Maybe a feature along those lines already exists. I'll need to explore more. What problems are you solving with the product? What benefits ...
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