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9.8

Spot Score

TalkDesk - Call Center Software

TalkDesk Reviews in January 2025: User Ratings, Pros & Cons

Empower your team, elevate your customer support.

4.4

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TalkDesk offers custom pricing plan

TalkDesk Reviews & Ratings

4.4

Very Good

Based on 3656 ratings & 2962 reviews

Rating Distribution

Excellent

(2055)

Very Good

(718)

Good

(137)

Poor

(20)

Terible

(32)

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Showing 421-430 out of 2962

JO

Jose O

05/24/22

5 out of 5

"The best app to handle calls"

What do you like best about Talkdesk? The interface is very friendly to the user and easy to use What do you dislike about Talkdesk?

AU

Anonymous User

05/24/22

4.5 out of 5

"Highly recommended"

What do you like best about Talkdesk? The fact that as a manager I can create useful dashboards to track the performance but also listen to the calls What do you dislike about Talkdesk?

WA

Waleed A

05/24/22

4.5 out of 5

"Great tool. Integrates with all our existing architecture. We are happy using it since 1.5 years."

What do you like best about Talkdesk? The voice quality and the how various integrations it offers natively. What do you dislike about Talkdesk?

WA

Waleed A

05/24/22

4 out of 5

"Talkdesk is Amazing. It Offers integrations with most tools and has great customer support."

What do you like best about Talkdesk? Integrations with other tools and user friendly interface. What do you dislike about Talkdesk?

AU

Anonymous User

05/23/22

4.5 out of 5

"Grea friendly user app"

What do you like best about Talkdesk? Talkdesk it is very friendly and easy to use it , and the reporting it's great, i love how can you get the information live and customize reports.

AU

Anonymous User

05/20/22

5 out of 5

"Does what I need it to do."

What do you like best about Talkdesk? The fact that I can create my reports, as long as I have administrator access. If I don't have admin access, I can get someone else that has it to create my report and then share it with me.

AU

Anonymous User

05/20/22

5 out of 5

"Does what I need it to do."

What do you like best about Talkdesk? The fact that I can create my reports, as long as I have administrator access. If I don't have admin access, I can get someone else that has it to create my report and then share it with me.

IG

ismael g

05/19/22

5 out of 5

"excelente herramienta"

What do you like best about Talkdesk? su interfaz muy facil de usar ......su menu y callback lo mejjor What do you dislike about Talkdesk?

BH

Byron H

05/19/22

5 out of 5

"Made The Switch To Aircall"

What do you like best about Talkdesk? The stream lined user interface and overall functionality of aircall is better than talk desk in my humble opinion. We should have started with Aircall a long time ago.

PM

Paola M

05/19/22

5 out of 5

"TalkDesk has been an amazing tool that helps me communicate with my clients."

What do you like best about Talkdesk? Its use of it is not complex so its understanding is easy. The platform is simple and it has many options that help me daily. What do you dislike about Talkdesk?