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9.8

Spot Score

TalkDesk - Call Center Software

TalkDesk Reviews in January 2025: User Ratings, Pros & Cons

Empower your team, elevate your customer support.

4.4

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TalkDesk offers custom pricing plan

TalkDesk Reviews & Ratings

4.4

Very Good

Based on 3656 ratings & 2962 reviews

Rating Distribution

Excellent

(2055)

Very Good

(718)

Good

(137)

Poor

(20)

Terible

(32)

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Showing 411-420 out of 2962

CS

Client S

06/23/22

4.5 out of 5

"All the tools you need to help you in one application"

What do you like best about Talkdesk? Talkdesk's best feature is its ability simplify and streamline your day-today workflow. Talkdesk makes it easy to switch seamlessly between the main workplace disciplines like chat, email and Phone. You can also use the widget mode of this app or keep it in your browser depending on how you want to arrange your screen. This is a huge plus for anyone who values flexibility.

AU

Anonymous User

06/15/22

5 out of 5

"Talk Desk Review!"

What do you like best about Talkdesk? Talk desk has helped me to get easy access to my reports, it is user friendly too! What do you dislike about Talkdesk?

HG

Hector G

06/13/22

5 out of 5

"Wonderful solution for telehealth professionals"

What do you like best about Talkdesk? Potent and reliable communication tool to better reach our Living Healthier participants, offering great customization as well as reliable quality assurance tools. Talk Desk has helped us take our health coaching service to a new level, facilitating reaching out to our participants in a professional manner.

MP

Mattew P

06/13/22

4.5 out of 5

"The best choice for your support team"

What do you like best about Talkdesk? The Talkdesk program has many features that I really like. It is easy to transfer calls and use different statuses. These statuses can also be used to translate into real-world work. The platform can help organizations do a lot of stuff on a business level. It is also very easy to make international calls. It is an excellent platform and one of the best I have ever used.

JL

Jim L

06/10/22

4.5 out of 5

"The best soft for your support team"

What do you like best about Talkdesk? The app is easy to use and provides everything you need to contact your customers. The platform includes a call ID and email address for simple access to caller information. Many report options are also available, making it fun to keep organized. If you can't make a call, you can transfer it to another team member or an external number, provided they have an Internet connection.

AU

Anonymous User

06/08/22

0.5 out of 5

"It's almost there, and yet completely not."

What do you like best about Talkdesk? It's a VOIP solution, so the main advantages : No need for a heavy infrastructure behind it (PABX etc.)

AU

Anonymous User

06/08/22

0.5 out of 5

"It's almost there, and yet completely not."

What do you like best about Talkdesk? It's a VOIP solution, so the main advantages : No need for a heavy infrastructure behind it (PABX etc.)

JU

Javier U

05/26/22

5 out of 5

"I love TalkDesk"

What do you like best about Talkdesk? I like that the app is super fast and I have not had like errors on calls, I like that we can do transfers blind or warm and that the talk desk dashboard is a very helpful tool.

JG

Jessica G

05/26/22

4.5 out of 5

"Talkdesk has been very easy to use with little trouble of customers being able to hear me."

What do you like best about Talkdesk? I like the sound quality and the ease of use. What do you dislike about Talkdesk?

JO

Jose O

05/24/22

5 out of 5

"The best app to handle calls"

What do you like best about Talkdesk? The interface is very friendly to the user and easy to use What do you dislike about Talkdesk?