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9.8

Spot Score

TalkDesk - Call Center Software

TalkDesk Reviews in January 2025: User Ratings, Pros & Cons

Empower your team, elevate your customer support.

4.4

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TalkDesk offers custom pricing plan

TalkDesk Reviews & Ratings

4.4

Very Good

Based on 3656 ratings & 2962 reviews

Rating Distribution

Excellent

(2055)

Very Good

(718)

Good

(137)

Poor

(20)

Terible

(32)

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Showing 391-400 out of 2962

AU

Anonymous User

07/05/22

4.5 out of 5

"Convinient Way to Call using TalkDesk"

What do you like best about Talkdesk? The interface and user friendly experience. Convinient to use.

CM

Connor M

07/04/22

4.5 out of 5

"The Best Way to Stay Connected"

What do you like best about Talkdesk? With Talkdesk, keeping in touch with business associates worldwide is a snap - just one click away. Talkdesk's customer service is top-notch, available 24/7 to help you with any problems you may have. The call quality is excellent, and the UI is user-friendly.

AT

Annette T

07/02/22

4.5 out of 5

"The easiest way to reach your clients!"

What do you like best about Talkdesk? The Talkdesk is highly customizable and easy to integrate with other support platforms. The call bar is visible on the computer screen, so agents can easily see when a call comes in and when it has been missed. You can set up virtually any requirement you wish, such as how long the call will ring and how long you'll be on hold.

BR

Bernardo R

07/01/22

4.5 out of 5

"Very friendly to use!"

What do you like best about Talkdesk? the power of tools and the easy way to use it, very friendly What do you dislike about Talkdesk?

JH

John H

06/30/22

5 out of 5

"Talk about Talkdesk"

What do you like best about Talkdesk? The fact that I can monitor my agents live What do you dislike about Talkdesk?

TM

Taylor M

06/30/22

4.5 out of 5

"The Ease and Effectiveness of Talkdesk"

What do you like best about Talkdesk? I absolutely love how user-friendly Talkdesk is! I never feel lost or uncomfortable when I'm making a call or checking my call history. Everything is always clear and easy to find, which makes Talkdesk perfect for any work environment. It's something that you can learn quickly and efficiently - perfect for busy people on the go!

AU

Anonymous User

06/29/22

5 out of 5

"TD offers different options & call monitoring"

What do you like best about Talkdesk? Very easy to use and offers a clear view on the agent level. this helps real-time management What do you dislike about Talkdesk?

CR

Casey R

06/29/22

4.5 out of 5

"Supporting our customers with this software"

What do you like best about Talkdesk? The call-bar widget is a very useful tool that integrates well with other solutions we use to reach out to borrowers. The number can be called by clicking on it. It is easy to choose a call disposition (e.g., talk, chat, or voice mail). Talkdesk always arrives on time and has excellent wait music as you search for information about the borrower. If the client calls from a number that has a file associated with it (i.e., they've contacted us through our ...

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AU

Anonymous User

06/28/22

5 out of 5

"Wonderful without disturbance calling"

What do you like best about Talkdesk? No network issue, easy connecting and easy to use What do you dislike about Talkdesk?

AU

Anonymous User

06/28/22

5 out of 5

"The TD FB."

What do you like best about Talkdesk? The Talk Desk has been very helpful in terms of making outbound calls. It ensures to give transparent network over the call.