TalkDesk Reviews in January 2025: User Ratings, Pros & Cons

"Talkdesk is user friendly."

What do you like best about Talkdesk? I can make my own groups of agents where I can find them quick to listen to their live calls. What do you dislike about Talkdesk?

"i works really good saudio"

What do you like best about Talkdesk? audio sounds great it works fine and is updated up to date What do you dislike about Talkdesk?

"Just a bit short of Amazing"

What do you like best about Talkdesk? The most helpful thing about Talkdesk is being able to pull all your communication data into the same place. The interface is very simple and intuitive. The integrations are very flexible and easy to use. The builder for the IVR is very flexible and intuitive. It makes the creation and testing very simple. There are some amazing dashboards and reports. The ability to track all calls with full call detail and pull up all activity from a customer and go ...

"TalkDesk makes it easy to monitor and manage your team."

What do you like best about Talkdesk? Talkdesk, a cloud-based phone center software, helps businesses improve customer satisfaction and increase sales conversion rates. Our customer service department has been using Talkdesk for more than a year and has found it to be highly user-friendly with excellent support. The pricing is competitive, and integration with other platforms is a plus. Customer service improvement is a fantastic benefit of this software.

"Pros and Cons"

What do you like best about Talkdesk? It was a user-friendly experience and easy to understand User Interface. What do you dislike about Talkdesk?

"Great Solution - Highly Recommended"

What do you like best about Talkdesk? Flexibility and the independence the tool provides to configure as per business needs. We can modify the IVR's and flows right away without waiting for IT or Talkdesk to do it for us.

"Talkdesk is an excellent tool for businesses of all sizes."

What do you like best about Talkdesk? From a user's perspective, Talkdesk is simple and effective. Calls are recorded flawlessly and the quality is excellent. Administrators can create dashboards to see a complete view of their agents' performance. Coaching enables you to help agents navigate difficult cases effectively.

"Very friendly and easy to use, practical when i needed it the most"

What do you like best about Talkdesk? How the tabs are structured it is very easy to find the tabs/options we are looking for What do you dislike about Talkdesk?

"Great app"

What do you like best about Talkdesk? I like how fast it is. I love the layout. What do you dislike about Talkdesk?

"It is a very smooth program with little to no problems"

What do you like best about Talkdesk? I like how quick and responsive it is!!! What do you dislike about Talkdesk?