TalkDesk Reviews in January 2025: User Ratings, Pros & Cons

"i reccomand it to every employer to addopt it"

What do you like best about Talkdesk? I like the simplicity of the app and the feature of having the desktop app is the best What do you dislike about Talkdesk?

"it's a good app that i really recommend to everybody"

What do you like best about Talkdesk? i like that it needs minimum training to know how to use it, I like it is user-friendly also Like ringtones used What do you dislike about Talkdesk?

"good job talkdesk"

What do you like best about Talkdesk? training sessions are very useful, everybody can learn how to use this tool easily by watching video tutorials What do you dislike about Talkdesk?

"Perfect tool for growing Support"

What do you like best about Talkdesk? I find Talkdesk easy to use and implement. The system is straightforward to access, and I can easily find assistance for common issues. It's also interesting to see who called whom, when, how long the call lasted, what phone line was used, and what number was called. This ensures that our staff receives accurate information from callers. Additionally, the ID feature is helpful in situations where return calls are anticipated. Our team will then know ...

"Review for Talkdesk"

What do you like best about Talkdesk? Extremely user-friendly, easy to monitor calls and one of the best features of talkdesk is that it s aligned very well with Salesforce.

"Talkdesk is the best phone service I have used"

What do you like best about Talkdesk? I have been using Talkdesk for a few years now, and it is by far the best phone service I have used. The interface is intuitive, whether you access it online or through the desktop client. And their customer service is excellent; every time I call or email them, I always receive prompt and helpful assistance. In all my years as a manager, I have never encountered such excellent customer support staff before.

"Excellent team and service!"

What do you like best about Talkdesk? Talkdesk's configuration interface is straightforward, making the creation of complex IVR flows a joy. Integrating with our customer relationship management system and other back-end databases is simple, making it clear to generate insightful analytics reports. Our dialing tools are so user-friendly that they have eliminated the requirement for desk phones among our users. Our team's output has increased due to the mobility provided by this feature.

"Talkdesk is fast,and easy to use."

What do you like best about Talkdesk? I like that I can change my number, helps that way customers don't think it's a scammer call. The trust of my customers, well with a different tool you cant change your number.

"useful tool for business where communication is needed"

What do you like best about Talkdesk? - I like the fact the app is user friendly - I like the app has a web interface and also a xxxxx

"Ease interface, straightforward"

What do you like best about Talkdesk? The interface is pretty simple no big science behind a phone call , once you get the basic, speed dialing is the ease thing to do from there , I like having the visual of whats happing in the call , time , rec , what default line , etc