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9.8

Spot Score

TalkDesk - Call Center Software

TalkDesk Reviews in January 2025: User Ratings, Pros & Cons

Empower your team, elevate your customer support.

4.4

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TalkDesk offers custom pricing plan

TalkDesk Reviews & Ratings

4.4

Very Good

Based on 3656 ratings & 2962 reviews

Rating Distribution

Excellent

(2055)

Very Good

(718)

Good

(137)

Poor

(20)

Terible

(32)

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Showing 321-330 out of 2962

AU

Anonymous User

08/22/22

5 out of 5

"Never had any issue, great quality and user friendly"

What do you like best about Talkdesk? It has a call recording feature that records timing too, saves and organises all stuff in amazing way What do you dislike about Talkdesk?

AU

Anonymous User

08/19/22

4 out of 5

"It is intuitive and user friendly"

What do you like best about Talkdesk? It's very easy to manage, it looks cool. You can create your reports with whatever you need. What do you dislike about Talkdesk?

AU

Anonymous User

08/19/22

4 out of 5

"It is intuitive and user friendly"

What do you like best about Talkdesk? It's very easy to manage, it looks cool. You can create your reports with whatever you need. What do you dislike about Talkdesk?

AU

Anonymous User

08/18/22

5 out of 5

"Talkdesk makes it easier"

What do you like best about Talkdesk? Reporting & Dashboards make it easier to keep track of calls, insights on calls and users make it super efficient What do you dislike about Talkdesk?

AU

Anonymous User

08/18/22

4.5 out of 5

"Pleasantly Surprised."

What do you like best about Talkdesk? Very user-friendly with an intuitive layout. And the extensive knowledge base makes for a great team training tool. Members can join a project late and quickly get up to speed with self paced learning.

AU

Anonymous User

08/18/22

4.5 out of 5

"the product, service and support has been amazing"

What do you like best about Talkdesk? the support is amazing. always helpful and ready to jump on a call to assist any way they can. the product is also extremely comprehensive and has an abundance of reporting options.

AU

Anonymous User

08/18/22

4.5 out of 5

"Yes amazing product to use for any business"

What do you like best about Talkdesk? Can monitor all different caller groups, What do you dislike about Talkdesk?

JP

Jennifer P

08/18/22

4 out of 5

"Talk Desk is all that......"

What do you like best about Talkdesk? The compatibility to adapt to requested customizations make workflow streamlined. The ease of use to keep cases all in one bucket for projects for all teams to see.

JP

Jennifer P

08/18/22

4 out of 5

"Talk Desk is all that......"

What do you like best about Talkdesk? The compatibility to adapt to requested customizations make workflow streamlined. The ease of use to keep cases all in one bucket for projects for all teams to see.

AU

Anonymous User

08/17/22

5 out of 5

"TD Review"

What do you like best about Talkdesk? It helps us to generate accurate reports. It gives us a transparent network. It gives us access to all reports. What do you dislike about Talkdesk?