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9.8

Spot Score

TalkDesk - Call Center Software

TalkDesk Reviews in January 2025: User Ratings, Pros & Cons

Empower your team, elevate your customer support.

4.4

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TalkDesk offers custom pricing plan

TalkDesk Reviews & Ratings

4.4

Very Good

Based on 3656 ratings & 2962 reviews

Rating Distribution

Excellent

(2055)

Very Good

(718)

Good

(137)

Poor

(20)

Terible

(32)

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Showing 311-320 out of 2962

SG

Stephany G

08/26/22

5 out of 5

"i would totally recommend all my friends and family to work with talkdesk"

What do you like best about Talkdesk? i like that i can hear the customer very good throught TD What do you dislike about Talkdesk?

AU

Anonymous User

08/24/22

5 out of 5

"Great Scalable Tool at an Affordable Price"

What do you like best about Talkdesk? We have the Elevate license package with custom reporting added on and get so many features for much lower than our previous provider. We get tools to improve performance, monitor call volume live, provide an easy knowledge base to our team, and have full control over altering our system at any time without engaging support.

JO

Jose O

08/24/22

4.5 out of 5

"Optimal for telemarketing"

What do you like best about Talkdesk? TD is very easy to use, you can find all the dashboards in one section, listen to the recordings, evaluate interactions and send emails to consumers, all in one place.

SK

Siva K

08/23/22

5 out of 5

"Splendid Experience"

What do you like best about Talkdesk? Agent reports and activity reports, and there are many other reports What do you dislike about Talkdesk?

PD

Patrick D

08/23/22

5 out of 5

"ITS QUICK AND EASY"

What do you like best about Talkdesk? THE FORMAT OF THE APPLICATION, IT IS VERY FAST AND EFFEICENT... ITS IS USED EVERY DAY BY ME AND MY CO-WORKERS IT IS VERY EASY TO USE, COMPARED TO LANDLINES IT IS NO COMPETITION!

AU

Anonymous User

08/23/22

4.5 out of 5

"Its great!"

What do you like best about Talkdesk? It's easy to use and has great reports. Use then daily What do you dislike about Talkdesk?

FS

Fernando S

08/23/22

4 out of 5

"Flexible solution for customer service"

What do you like best about Talkdesk? IVR Flow design tool - Salesforce integration -

AU

Anonymous User

08/23/22

4 out of 5

"I like the user friendliness of Talk desk and the adaptability that it has for every kind of busines"

What do you like best about Talkdesk? I like that it's user friendly and that it can be customized to fit the business needs. I also Like the adaptability of the product itself and the ease of access

AU

Anonymous User

08/23/22

4 out of 5

"I like the user friendliness of Talk desk and the adaptability that it has for every kind of busines"

What do you like best about Talkdesk? I like that it's user friendly and that it can be customized to fit the business needs. I also Like the adaptability of the product itself and the ease of access

FS

Fernando S

08/23/22

4 out of 5

"Flexible solution for customer service"

What do you like best about Talkdesk? IVR Flow design tool - Salesforce integration -