TalkDesk Reviews in January 2025: User Ratings, Pros & Cons

Great value for money

PROS: Talkdesk is very versatile that we can manage calls whether being made at the office or remotely. It allowed work-from-home arrangements without compromising the quality of our operations. Another reason we enjoy Talkdesk is its very reliable integration with various software like Salesforce, and other CRM tools. This way, we don't have to monitor each platform every so often as we are ensured that the notifications we receive in linked platforms, we will receive in Talkdesk.

Easy breezy

PROS: Everything about Talkdesk is user-friendliness -- from setting it up, putting the team on board, and actually operating it. Its biggest strength when it comes to functionality is its extensive reporting. With this, our bosses are guided on what strategy to make out of reviewing calls in real-time and looking at customers' information.

"It's a friendly software, It's simple create flows and programing routines."

What do you like best about Talkdesk? The report live, I can see what is happening in real-time What do you dislike about Talkdesk?

"I Like Talkdesk"

What do you like best about Talkdesk? I like that Talkdesk allows you to have clear inbound and outbound calls. The service is pretty reliable. There have been times that Talkdesk does go down but, it is generally easily fixed.

"Extremely helpful tool for outbound sales and recruitment"

What do you like best about Talkdesk? Ease of use, functionality, simplicity, and reporting features make Talkdesk one of the most valuable tools for performing my day-to-day responsibilities.

"TalkDesk is simple, works fine, does the job!"

What do you like best about Talkdesk? Great communication platform which I am using for 3 months and I love it. Easy to use, the speed and quality of calls are excellent, especially since a lot of them were international calls. Great for customer support business.

"Awesome Service and Support"

What do you like best about Talkdesk? Quick response in today's business environment is crucial to our company's success. TalkDesk is an amazing partner that allows us to measure the health of our communications.

"It is user friendly."

What do you like best about Talkdesk? I feel confident when using the product. I can always find what I need. What do you dislike about Talkdesk?

"Best calling App for Abroad"

What do you like best about Talkdesk? The dialer is pretty handy to use when making multiple calls What do you dislike about Talkdesk?

"It is is one of the best application"

What do you like best about Talkdesk? It is very user friendly very simple to use, very user friendly interface What do you dislike about Talkdesk?