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9.8

Spot Score

TalkDesk - Call Center Software

TalkDesk Reviews in January 2025: User Ratings, Pros & Cons

Empower your team, elevate your customer support.

4.4

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TalkDesk offers custom pricing plan

TalkDesk Reviews & Ratings

4.4

Very Good

Based on 3656 ratings & 2962 reviews

Rating Distribution

Excellent

(2055)

Very Good

(718)

Good

(137)

Poor

(20)

Terible

(32)

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Showing 271-280 out of 2962

BM

Brian M

10/21/21

5 out of 5

"TalkDesk is FANTASTIC"

What do you like best about Talkdesk? easy to switch between numbers/dedicated What do you dislike about Talkdesk?

EA

Emma Ailien C

10/21/21

5 out of 5

"Starting to know talkdesk"

What do you like best about Talkdesk? The dashboards, its pretty amazing that we can have everything together and edit them by ourselves; we never believed that was possible!

AU

Anonymous User

10/21/21

5 out of 5

"Highly functional phone system"

What do you like best about Talkdesk? I like tracking and reporting capability What do you dislike about Talkdesk?

EF

Erick F

10/21/21

5 out of 5

"Pretty easy to use!"

What do you like best about Talkdesk? I like that everything is straightforward to use, and you can get the hang of it pretty quickly; you don't need intense training on it or anything. The support for this is fast in response. I love the Dashboard features and the app that you can download on your phone or tablet. In the whole year that I have used this software, I've only experienced an issue once and they fixed it right away!

LW

Lauren W

10/21/21

5 out of 5

"Very easy to work with"

What do you like best about Talkdesk? I like the reporting page and how it lets me see my status and as well as that of my coworkers. What do you dislike about Talkdesk?

AU

Anonymous User

10/21/21

5 out of 5

"Excelente herramienta muy funcional"

What do you like best about Talkdesk? La facilidad para realizar el monitoreo contante de las llamadas asi como observar los valores en tiempo real por el dashboard

ES

Eduard S

10/20/21

5 out of 5

"Talkdesk is the fastest tool for customer service related activities."

What do you like best about Talkdesk? I can resolve any assignment/incident in a fast and timely manner without any crashes. What do you dislike about Talkdesk?

AU

Anonymous User

10/20/21

5 out of 5

"Great system and very helpful support"

What do you like best about Talkdesk? Talkdesk is very user friendly and easy to use What do you dislike about Talkdesk?

RM

Rebecca M

10/19/21

5 out of 5

"An ideal tool in 2021"

What do you like best about Talkdesk? It's intuitive. The interface is simple and easy to use so there is zero learning curve for this software. This is ideal for remote workers with limited access to onboarding training.

JE

Jeremy E

10/19/21

5 out of 5

"TD REVIEW"

What do you like best about Talkdesk? The accessibility of being able to dial numbers What do you dislike about Talkdesk?