TalkDesk Reviews in January 2025: User Ratings, Pros & Cons

"User Friendly and Easy to Use"

What do you like best about Talkdesk? It has a very user-friendly interface and it's easy to set up on your computer. The tool uses single sign-on via browser and once you are logged in you also get the option of using the online platform to create dashboards to review service levels, queues, aht, acw, etc...

"Review of Talkdesk"

What do you like best about Talkdesk? The fact that its user friendly and easy to understand What do you dislike about Talkdesk?

"Overall user experience review"

What do you like best about Talkdesk? I am a team lead for a live operations team. Understanding our team member's call productivity is crucial for us. I enjoy that I can customize the gadgets to my preference and most efficient way. Talkdesk's interface is easy and "dummy-proof". It's easy to locate reports and add necessary information from it. Overall, I think Talkdeesk's interface is clean and easy to use.

"Very good and useful application. I often use it at work and I am extremely satisfied."

What do you like best about Talkdesk? I'm thrilled with the speed of the application. What do you dislike about Talkdesk?

"Everyday I'm using Talkdesk, everything is perfect."

What do you like best about Talkdesk? Simple for using, fast working. High audio performance. What do you dislike about Talkdesk?

"Talkdesk for 2022"

What do you like best about Talkdesk? it continues to provide the necessary information in order for us to do analytics and to plan some actions to improve services and customer experiences. Historical data also given for reference

"My expirience with your application is really good. There is no things such as delay."

What do you like best about Talkdesk? I like user experience and I like user interface. I also like that there is no delay on voice calls. The app is really easy to use and I would recommend it to all of my

"I am very pleased to use Talkdesk. Best app on my service. Really fast and simple"

What do you like best about Talkdesk? Simples of this application, best for us. I hope that we will continue to use this app. I have use several apps and this i simplest and best aplication. Best regards.

"Efficient communication"

What do you like best about Talkdesk? Talkdesk is easy to use and easy to manage multiple team members within a large company. It's also nice to be able to keep track of calls and voicemails recieved.

"Talkdesk is easy to use"

What do you like best about Talkdesk? Easy user interface when handling calls and reports! What do you dislike about Talkdesk?