spotsaas-logo
Get Listed

9.8

Spot Score

TalkDesk - Call Center Software

TalkDesk Reviews in January 2025: User Ratings, Pros & Cons

Empower your team, elevate your customer support.

4.4

Add to compare

TalkDesk offers custom pricing plan

TalkDesk Reviews & Ratings

4.4

Very Good

Based on 3656 ratings & 2962 reviews

Rating Distribution

Excellent

(2055)

Very Good

(718)

Good

(137)

Poor

(20)

Terible

(32)

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 161-170 out of 2962

AG

Aaron G

04/12/22

5 out of 5

"Its really reliable"

What do you like best about Talkdesk? The ease of use. Its interface is very clean as well as responsive. I dont have to wonder how to use it and compared to all the alternatives from the mezozoic era we are used to have its wonderful.

SK

Sravan Kumar K

04/12/22

5 out of 5

"Very Quick help with Callbar issues"

What do you like best about Talkdesk? I liked the quick update from the engineer. The Engineer also narrowed down the issue with login and gave a solution. What do you dislike about Talkdesk?

AU

Anonymous User

04/08/22

5 out of 5

"Their support is AMAZING!"

What do you like best about Talkdesk? The support team was helpful and quick; they took care of my request in a few hours. What do you dislike about Talkdesk?

AG

Amanda G

04/03/22

5 out of 5

"Happy Talkdesk User for 5+ Years"

What do you like best about Talkdesk? I love that Talkdesk has user friendly integrations. Any time I have needed help, support has been extremely prompt and helped me find resolution quickly.

RP

Ryan P

03/29/22

5 out of 5

"My guy Cain got me sorted out"

What do you like best about Talkdesk? Talkdesk is super simple to use. This is good because analog phones are simple and massively effective. I also like being able to go back and listen to other agents or myself to hear what I can improve on.

AU

Anonymous User

03/29/22

5 out of 5

"Technically Simple"

What do you like best about Talkdesk? The Link it creates with different CRM tools. What do you dislike about Talkdesk?

MP

Monica P

03/28/22

5 out of 5

"Feeling special for the specialists"

What do you like best about Talkdesk? Is such a friendly experience to be able to create dashboards and reports. It makes me feel like the tool was designed after I shared all the specific needs and not before!

AU

Anonymous User

03/22/22

5 out of 5

"Talkdesk provides complete visibility for your Team!"

What do you like best about Talkdesk? Talkdesk is very easy to set up and use. Default reports allows for visibility into teams performance and also provides a unique feature for monitoring calls and coaching.

JS

Jeffrey S

03/17/22

5 out of 5

"Revitalized our call centre"

What do you like best about Talkdesk? The ease of use is second to none. Having had worked with several IVR providers in the past this is the most intuitive and easy to use. That being said the Customer Service and support is out of this world as well so when I do get stuck someone will always help pick me up.

DB

destiny b

03/15/22

5 out of 5

"Simple to Use program, but there are a few things that could be better"

What do you like best about Talkdesk? The simplicity of the program, and how it looks. It is very simple to use and understand once you get the basics of talkdesk. It is a lot more modern than other programs as well!