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9.8

Spot Score

TalkDesk - Call Center Software

TalkDesk Reviews in January 2025: User Ratings, Pros & Cons

Empower your team, elevate your customer support.

4.4

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TalkDesk offers custom pricing plan

TalkDesk Reviews & Ratings

4.4

Very Good

Based on 3656 ratings & 2962 reviews

Rating Distribution

Excellent

(2055)

Very Good

(718)

Good

(137)

Poor

(20)

Terible

(32)

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Showing 131-140 out of 2962

JR

Julia R

06/27/22

5 out of 5

"VERY NEW AND INNOVATED"

What do you like best about Talkdesk? THE EASY WAY TO NAVIGATE CALLS AND THE ABILITY TO MONITOR CALLS What do you dislike about Talkdesk?

RC

Renee C

06/25/22

5 out of 5

"Talkdesk"

What do you like best about Talkdesk? Talkdesk was software that we used to log into our systems prior to logging in for work What do you dislike about Talkdesk?

AU

Anonymous User

06/24/22

5 out of 5

"Best phone system"

What do you like best about Talkdesk? Easy to use and easy to train others how to use it. I like that the system detects users who were recently unavailable on break or lunch and will route a call to them first and prevent people from trying to slack at times.

KJ

Karan J

06/24/22

5 out of 5

"Have been an amazing experience with Talk Desk"

What do you like best about Talkdesk? It is easy to pull out the reports and make things easy for us. What do you dislike about Talkdesk?

AU

Anonymous User

06/24/22

5 out of 5

"TD FB"

What do you like best about Talkdesk? The best part about Talk Desk is that it is user-friendly. Any new user can easily use this product. What do you dislike about Talkdesk?

AU

Anonymous User

06/24/22

5 out of 5

"Review for Talk Desk"

What do you like best about Talkdesk? The Talk Desk has been at its best when it comes to delivering what they have promised. 1- It ensures helps the user to generate accurate reports.

AU

Anonymous User

06/23/22

5 out of 5

"TD Feedback"

What do you like best about Talkdesk? It gives you the flexibility to get accurate reports. It gives clear network while making calls to the customers. Give's the option to generate the report as per our flexibility.

AU

Anonymous User

06/15/22

5 out of 5

"Talk Desk Review!"

What do you like best about Talkdesk? Talk desk has helped me to get easy access to my reports, it is user friendly too! What do you dislike about Talkdesk?

HG

Hector G

06/13/22

5 out of 5

"Wonderful solution for telehealth professionals"

What do you like best about Talkdesk? Potent and reliable communication tool to better reach our Living Healthier participants, offering great customization as well as reliable quality assurance tools. Talk Desk has helped us take our health coaching service to a new level, facilitating reaching out to our participants in a professional manner.

JU

Javier U

05/26/22

5 out of 5

"I love TalkDesk"

What do you like best about Talkdesk? I like that the app is super fast and I have not had like errors on calls, I like that we can do transfers blind or warm and that the talk desk dashboard is a very helpful tool.