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9.8

Spot Score

TalkDesk - Call Center Software

TalkDesk Reviews in January 2025: User Ratings, Pros & Cons

Empower your team, elevate your customer support.

4.4

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TalkDesk offers custom pricing plan

TalkDesk Reviews & Ratings

4.4

Very Good

Based on 3656 ratings & 2962 reviews

Rating Distribution

Excellent

(2055)

Very Good

(718)

Good

(137)

Poor

(20)

Terible

(32)

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Showing 121-130 out of 2962

AU

Anonymous User

07/06/22

5 out of 5

"Amazing Quality Highly Recommend!"

What do you like best about Talkdesk? App feature and ease of product, quality the platform offers our company What do you dislike about Talkdesk?

AU

Anonymous User

07/06/22

5 out of 5

"User Friendly"

What do you like best about Talkdesk? The automatic one-click button you can hover over to make a call instead if inputting it into the dial pad. What do you dislike about Talkdesk?

AU

Anonymous User

07/05/22

5 out of 5

"fit for use and fit for purpose"

What do you like best about Talkdesk? Always available. Less downtime and degradation What do you dislike about Talkdesk?

GG

Geo G

07/05/22

5 out of 5

"Talkdesk Review 2022"

What do you like best about Talkdesk? I like how on Talkdesk you have different phone area codes to use as you like to call your customers. What do you dislike about Talkdesk?

AU

Anonymous User

07/05/22

5 out of 5

""Couldn't find an easier software""

What do you like best about Talkdesk? Is not hard to understand how the software works. Talkdesk is my preferred option as it is reliable, has good call quality, is easy to navigate and use and is essential for my workflow. Software is relatively straightforward and the administration of call flows is intuitive and logical.

JP

Jonathan P

07/05/22

5 out of 5

"Amazing and ease of use"

What do you like best about Talkdesk? How easily I can make reports and dashboards. What do you dislike about Talkdesk?

JH

John H

06/30/22

5 out of 5

"Talk about Talkdesk"

What do you like best about Talkdesk? The fact that I can monitor my agents live What do you dislike about Talkdesk?

AU

Anonymous User

06/29/22

5 out of 5

"TD offers different options & call monitoring"

What do you like best about Talkdesk? Very easy to use and offers a clear view on the agent level. this helps real-time management What do you dislike about Talkdesk?

AU

Anonymous User

06/28/22

5 out of 5

"Wonderful without disturbance calling"

What do you like best about Talkdesk? No network issue, easy connecting and easy to use What do you dislike about Talkdesk?

AU

Anonymous User

06/28/22

5 out of 5

"The TD FB."

What do you like best about Talkdesk? The Talk Desk has been very helpful in terms of making outbound calls. It ensures to give transparent network over the call.