TalkDesk Reviews in January 2025: User Ratings, Pros & Cons

"i would totally recommend all my friends and family to work with talkdesk"

What do you like best about Talkdesk? i like that i can hear the customer very good throught TD What do you dislike about Talkdesk?

"Great Scalable Tool at an Affordable Price"

What do you like best about Talkdesk? We have the Elevate license package with custom reporting added on and get so many features for much lower than our previous provider. We get tools to improve performance, monitor call volume live, provide an easy knowledge base to our team, and have full control over altering our system at any time without engaging support.

"ITS QUICK AND EASY"

What do you like best about Talkdesk? THE FORMAT OF THE APPLICATION, IT IS VERY FAST AND EFFEICENT... ITS IS USED EVERY DAY BY ME AND MY CO-WORKERS IT IS VERY EASY TO USE, COMPARED TO LANDLINES IT IS NO COMPETITION!

"Splendid Experience"

What do you like best about Talkdesk? Agent reports and activity reports, and there are many other reports What do you dislike about Talkdesk?

"Never had any issue, great quality and user friendly"

What do you like best about Talkdesk? It has a call recording feature that records timing too, saves and organises all stuff in amazing way What do you dislike about Talkdesk?

"Talkdesk makes it easier"

What do you like best about Talkdesk? Reporting & Dashboards make it easier to keep track of calls, insights on calls and users make it super efficient What do you dislike about Talkdesk?

"TD Review"

What do you like best about Talkdesk? It helps us to generate accurate reports. It gives us a transparent network. It gives us access to all reports. What do you dislike about Talkdesk?

"Review for Talkdesk"

What do you like best about Talkdesk? Ease of Operation, the UX/UI, Reports, Dump Download Option, Mapping of the Dump, Different Filters to check the Recordings TLwise, SMwise, etc. speech tagging, words tagging. The overall UI/UX is quite a user friendly, let's say you want to check a specific SM, one can go into the reports, set the dates, & search the name in the search box, you quickly get the data, & further, we can have our Audits started for the same SM, similar to TL as well. one ...

"Really good software for calling"

What do you like best about Talkdesk? Very organized and easy platform to make international calls What do you dislike about Talkdesk?

"Great app"

What do you like best about Talkdesk? Easy to use and very good quality sounds. What do you dislike about Talkdesk?