Syndigo CXH

Great Service, even better customer service

What do you like best? Edgenet's customer service is something i've never experienced before, true customer service. Their customer service is always so knowledgable and always willing to help out to get answers you need. What do you dislike? The software is not compatible with Apple operating systems, although that is likely to change soon. What problems are you solving with the product? What benefits have you realized? Ability to get our products on a customer's ...

Edgenet

What do you like best? Edgenet is a company that is dedicated to help their customers learn how to use their product. There are many companies that create a product and let their customers just figure it out, but not Edgenet, they go out of their way to assist you in navigating the program and provide excellent training and consultation. Excellent customer service! What do you dislike? I have had issues in the past with figuring out the layout and process of their supplier portal; ...

Data Synchronization at it's finest!

What do you like best? I have been working with Edgenet for 10 years and fondly refer to their data requirements as the "standards" for marketing and technical data. The PCc Supplier Portal is easy to navigate and there are several options for populating or editing product data. I think the best is that one portal serves many recipients. What do you dislike? Non-communicated requirement changes. While these changes are beneficial to our customers, the recipients of our data, it ...

Edgenet Experience

What do you like best? I love the support team at Edgenet, providing great insight and easy solutions to maneuver within their portal. By email or by phone, they respond quickly and are detailed in providing assistance. What do you dislike? The portal can be slow when inputting data or maneuvering around the portal. Depending on the amount of items you are working with, the speed in which to input data can be frustrating. What problems are you solving with the product? What ...

Best data services provider ever!

What do you like best? Top notch customer service by every person at Edgenet. They will guide you through every step, making product data naturally beautiful. What do you dislike? The old look and feel of the GDSN portal. But, I hear they are currently in the process of updating that portion of the system. Recommendations to others considering the product: This company is highly recommended. If you need a data services provider, definitely go with this one. They will ...

Edgenet - 360 Solution with the Customer Support to Match

What do you like best? When I started at my current company, we only used Edgenet for a few customers. But as I learned the various GDSN interfaces and compared them to the full capabilities of Edgenet (marketing data sync and GDSN), I realized that our company could save time and money by converting all customers possible to Edgenet. The system is easy to use - yes, there are definitely a few tips and tricks that help speed editing but a quick call or email to any of their teams will ...

An intuitive tool that allows data suppliers to communicate effectively with data receivers

What do you like best? The user interface allows even a novice user get data inputted in an efficient manner What do you dislike? The digital asset management has some areas for improvement. What problems are you solving with the product? What benefits have you realized? Being able to send data effectively.

Shotfarm Syndication of Content and Images frees up resources

What do you like best? There's a lot to like about this product, which could fit in the DAM or DM segments. However, I would consider the creation of a new segment, called "Data Syndication." The Shotfarm product combines the key features of DAM (storing and creating renditions of images, for instance) with the delivery process. This is what separates them - bringing on board retailers, creating their Switches to map data specifications to those retailers, but also being able to expose ...

I use this on a regular basis to create content that supplements information on retail websites

What do you like best? Webcollage is very easy to use and provides reporting showing how many people interacted with our syndicated content by brand, retailer, product category, or by individual SKU. There are many different templates to use, depending on the content that you have available. What do you dislike? Uploading images for content creation is very difficult to do in a Google Chrome browser. Although I primarily use Chrome on a regular basis, I recommend using FireFox when ...

Syndigo ..... Single Platform Finally Here!

What do you like best? Syndigo has created a single platform for Enterprise Content Management to allow my organization Capture, Create, and Consume Data. What do you dislike? Havent seen any dislikes in CXH yet. As allows us to bring together FSEnet+, Gladson, & Web Collage. What problems are you solving with the product? What benefits have you realized? A central repository for inbound and outbound trading partners data needs. GDSN, CPG, & Retailer specific attributes.