Syndigo CXH

A Great Experience!

What do you like best? The customer service is what sold me on EN. Out of 5 companies I researched - and subsequently reached out to - they were the only ones to respond at all. What do you dislike? I dislike that our (the vendor) item number is not displayed next to the GTINs in the GDSN items tab so I can tell at a glance which items belong to the GTIN. Recommendations to others considering the product: The staff is anxious to be of service. They are extremely ...

Awesome Tool with Easy Navigation

What do you like best? The tool allows for the simple control of content. Not only does this allow our company the ability to use the item as a PIM, but also makes it easier to push info to e-retailers. What do you dislike? Sometimes mass downloads are difficult - due to size constraints, downloads have to be broken down. What problems are you solving with the product? What benefits have you realized? Shotfarm has created centralized data repository that allows efficient ...

Shotfarm - An Awesome product and service

What do you like best? While I love the user interface face and ease of uploading digital assets and product information, what I love even more is the customer support, service and guidance that Shotfarm provides. Their team is knowledgeable, responsive and extremely helpful. I would highly recommend this product and service to any supplier/vendor looking for a data asset management and product information management solution. What do you dislike? Pricing is a little high and not ...

Shotfarm can tailor content from as simple to as complex as your customer needs

What do you like best? The platform is extremely easy to use. Web-like look and feel with drag and drop features making edits quick and simple to do for users at any skill level. What do you dislike? There's not much to dislike at Shotfarm. Additional personalized training would be helpful. Recommendations to others considering the product: Shotfarm is very simple to maintain and you get the help you need with startup. There's not a great deal of risk involved or time loss. ...

Shotfarm Sucess

What do you like best? - Quicker turnover time in completing retail product detail sheets - One centralized location to find all product features and benefits, images, and marketing collateral. - Ease of sending information and images to buyers in one zip folder - Allows us to store information not only on current/ in season product but also up to 2 seasons previously. What do you dislike? There is not anything we dislike about Shotfarm Recommendations to others ...

Exceptional Service

What do you like best? The sales person was very transparent and easy to work with from the initial meeting. We also selected Shotfarm because the platform is very user-friendly and cost effective compared to other applications with the same or less functionality. I also liked that they don’t force you into minimum terms or long legal agreements. They stand by their product and service so if we’re not happy we can cancel. We got started the day after signing with a kickoff call with our ...

Edgenet Experience

What do you like best? Customer support is always a big one for me and the team at Edgenet really rocks at it. The product itself is a lot more user friendly than when I started using it. Finally, I like how they're looking forward and trying to connect with their customers to improve the application and create new products that solve our data synchronization challenges. What do you dislike? A couple of years ago I was using the Edgenet portal on a daily basis and I struggled with ...

A super support team!

What do you like best? Amazing communication and teamwork. Incredibly fun staff who makes the whole process easy. What do you dislike? Complexity of the program. I feel it could be more compact. Sometimes making a simple change is like trying to kill a fly with a sledgehammer. Recommendations to others considering the product: Support is astounding. My company dedicated one person to meeting the Edgenet timelines and we met every milestone with ease. When we have issues ...

Edgenet Academy

What do you like best? Edgenet Academy was a great training experience. They walk through every detail of the system, and help the participants on a one-on-one basis. I enjoyed that they also opened time for suggestions on how to improve their system. What do you dislike? In the spreadsheet provided to upload data, it doesn't signalize the possible errors until it is uploaded. Recommendations to others considering the product: Prioritize Training What problems are you ...

I work with Edgenet for our customer, True Value.

What do you like best? Edgenet is very easy to use, the online learning and Edgenet Academy are super helpful in getting to know how to use the portal, getting questions answered and enlightenment on things you didn't even know you could do! Everyone is willing to go the extra mile to get you what you need to succeed! What do you dislike? If I get an error, it doesn't always tell me what I need to do to fix the error or it will tell me there is something missing, but doesn't show ...