Sterling Talent Solutions

"Worst company I ever worked with"

What do you like best about Sterling Talent Solutions? They have a website where you can add documents to your case, the problem is, they forgot to make it possible to "attach" a document!The only way is to take a picture either with your phone or laptop camera, so if you have the documents but not printed, you are NOT able to add it to your case. How rubbish is that? What do you dislike about Sterling Talent Solutions? They Team is on auto-pilot mode, they are there to survive the day but ...

"No knowledge of state regulations in regards to employment background checks"

What do you like best about Sterling Talent Solutions? Nothing. As a user, they are not a company you want to partner with to stay compliant with state mandates in regards to employment background checks. If you are hoping that this company with help you CYA so you don't have to know every states requirements, look elsewhere. What do you dislike about Sterling Talent Solutions? This company willfully violates state laws regarding employment background checks. They will blame their ...

"Annoying and making candidate frustrating!"

What do you like best about Sterling Talent Solutions? None. I feel frustrated and upset with Sterling. I do not like everything in Sterling. Hope my nightmare will be over as soon as possible. Hope no company will use Sterling service as it is painful for new joiner. What do you dislike about Sterling Talent Solutions? Their background is started lately even I submitted all forms earlier. After 2 weeks of my submission, Sterling will keep asking me for filling out additional consent forms ...

"It's been 2 weeks and my background is still pending, they are delaying my start date"

What do you like best about Sterling Talent Solutions? Nothing, they don't help you at all Customer care doesn't take care of anything, all they do is post notes What do you dislike about Sterling Talent Solutions? Everything, communication is the worst, every customer care give you different information, and none of them can help you Recommendations to others considering Sterling Talent Solutions: Don't use them! What problems is Sterling Talent Solutions solving and how is that benefiting ...

"Bulky and Inefficient"

What do you like best about Sterling Talent Solutions? I do like that we can see more detail as different checks are being completed. What do you dislike about Sterling Talent Solutions? Where to even begin. Customer service is extremely lacking. They will try to tell you something in the software isn't acting up until you send proof. They will boot your preferred drug testing location without a heads up (which was a nightmare and took months to get set up in the first place). Oh and on the ...

"Very bad customer experience"

What do you like best about Sterling Talent Solutions? Nothing, it is slow and kill the opportunity for candidate sometimes by delaying the process What do you dislike about Sterling Talent Solutions? Never have phone responsed in customer service. One case went through 5 to 6 verification specialists with nothing doing real work. They only asked for documents from candidate and if the candidate give some documents which is not according to their format. They ignore them and push Candidate ...