Splunk On-Call Reviews in January 2025: User Ratings, Pros & Cons

"Exceptional alerting and communication tool"

What do you like best about Splunk On-Call? VictorOps offers integrations into all of our production environment, both cloud and on-prem; as well as tie into our primary group-communication package. We are able to route these disparate alerts through a singe notification tool; so that we do not need to install or monitor a variety of apps. The fine-grained controls that are in place for each of our data teams is also wonderful. TeamA needs 15 minute escalation thresholds with a backup team ...

"The best tool for incident routing and escalations"

What do you like best about Splunk On-Call? The incident timeline is always showing what are the recent events on our infrastructure. I also like the way it is easy to integrate external alerting tools like CloudWatch, Zabbix, NewRelic and even simple bash scripts can use just curl to create an alert.

"The Way On-Call alerting should be"

What do you like best about Splunk On-Call? Hands down my favorite aspect of Victorops, besides the fact that it integrates with nearly every monitoring tool on earth, is the Ack Back feature. With our previous on-call tool, alerts would be routed to the on-call sysadmin and there was no way knowing if it was a single flap or a critical issue until we actually dug in and investigated.

"VictorOps for on-call page out "

What do you like best about Splunk On-Call? Easy post-mortems and reporting. Design is based on all incidents being actionable (no bad practices such as snoozing alerts by engineers). Good integrations with third parties. Highly responsive customer support. Ability to re-route an alert within app to another team or team member. Good escalation policies and page out policies that allow each user [engineer] to craft their own mechanisms and policy for getting contacted. Ability to ...

"An alert funnel"

What do you like best about Splunk On-Call? VictorOps has given us a place to send all alerts. Continuous integration, infrastructure monitoring, Zendesk, etc. That means that we spend less time configuring alerts in multiple different applications and instead configure them once in VictorOps. It also means not having to alert 20 different people, only the on-call user will know (if we choose so) the alert is happening and this has fixed the alert fatigue we were experiencing.

"VictorOps reduces our noise so we can see what really matters"

What do you like best about Splunk On-Call? Alerts sorted by entity Acks

"Best on-call tool"

What do you like best about Splunk On-Call? Mobile application integration that helps responding anywhere. Alerting and dashboard reporting.

"One stop solution for monitoring and alerting"

What do you like best about Splunk On-Call? Accurate alerts, on time response, capability to set up alerts of various dimensions What do you dislike about Splunk On-Call?

"Great alternative to Other DevOps notification platforms"

What do you like best about Splunk On-Call? Great alternative to PagerDuty and other similar services. More reasonable pricing. Office telephone call-based alerts. What do you dislike about Splunk On-Call?

"Victor Ops is helping our teams focus"

What do you like best about Splunk On-Call? Breadth of integrations couple with the smart way you can tailor alerts using their Transmogrifier What do you dislike about Splunk On-Call?