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8.9

Spot Score

SocketLabs

SocketLabs

Streamline your email communications with automation.

4.6

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SocketLabs offers custom pricing plan

SocketLabs Reviews & Ratings

4.6

Excellent

Based on 81 ratings & 65 reviews

Rating Distribution

Excellent

(55)

Very Good

(7)

Good

(2)

Poor

(0)

Terible

(1)

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Showing 51-60 out of 65

SL

Simon L

02/04/20

4.5 out of 5

very reliable and the free feature allow you to run an test before you committed

What do you like best? We like Socketlab reliability and user interface What do you dislike? the least helpful about SocketLabs is pricing Recommendations to others considering the product: Socket is pretty good and easy to use, more important you can try for small scale before you committed What problems are you solving with the product? What benefits have you realized? it helps me to delivery email and allow me to test the platform, so when client needed I can ...

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JM

John M

01/29/20

4.5 out of 5

All the right tools, at the right cost. Serving emails to over 30,000 customers monthly.

What do you like best? It has all the tools that we need and wanted. The reporting is great and accurate. The feedback and delivery is perfect. And the staff answers the phone when we call. They were very helpful walking us through fixing a mistake we made so it didn't affect the whole campaign. The cost was low for the amount of tools you get. What do you dislike? they need to make the online portal a little prettier/streamlined. You have all the tools you need, but it would be ...

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AT

Andrew T

04/04/18

4.5 out of 5

Great Interface & Fast Support

What do you like best? Ease of use. We @aurabloom.com send a lot of emails, both internally and externally for our clients. The process to add an email account into socketLabs, upload our data segments, upload content is seamless. I had a few questions, called into support and they were extremely helpful. What do you dislike? The platform did look intimidating to get started. After 10 minutes of exploring, however, I found it much better. What problems are you solving with the ...

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GH

Greg H

02/12/15

4.5 out of 5

SocketLabs - More like AwesomeLabs

What do you like best? Been using Socketlabs for our 650 Customer Portals that serves about 30,000 users, we have a heavy email requirement for them around notices and documents that are posted on to the portals, What is the absolute best is that since we set up socket labs in 2011, we have had very few issues. Our mail is delivered and logged, without issue. It is a very solid service. Very Simple Set up and very reliable. What do you dislike? What I didnt like is that we could ...

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AS

Avni S

04/22/14

4.5 out of 5

One of the best SMTP providers out there!

What do you like best? SocketLabs provides hosted and on-premise software solutions for the delivery of marketing and transactional emails. This tool is a cloud based, fully managed, SMTP relay service for delivering email. It’s an easy to use email delivery solution that helps your email messages get in the inbox in-depth analytics and real time reporting. The service is good because emails sent via the SMTP are always delivered and there is a web console where you can actually check ...

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JT

Jose T

08/31/20

4 out of 5

SocketLabs varied tools, communication, marketing, analysis.

What do you like best? This is a platform that allows you to send emails from your application. It provides you with several functions and tools to make it a good option for outgoing mail in addition to a clean and organized interface to navigate without problems, it is easy to configure and use it, our team has a more fluid and constant work, daily we save a lot of time that we channel in other areas. What do you dislike? We have not presented problems, our experience has been ...

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J

Jennifer

02/24/20

4 out of 5

SocketLabs

SocketLabs is fairly intuitive to use. It's easy to switch plans based on our volume needs for the month and there are lots of reports available for gathering data on mailings.

K

Kris

02/24/20

4 out of 5

Reliable delivery of transactional emails with free account for more than a year

I have been using Socket Labs for transactional email about a year now and email delivery has significantly improved. Only hotmail still seems to be a problem, but that may be due to my DMARC settings.And the best news: it is completely free, while still having a fully functional dashboard :-) Socketlabs is maybe not as popular as other transactional mail providers, but I am very pleased with them.The only reason that I don't give it 5 stars is that email batches of more than 100 emails are ...

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LW

Louis W

02/04/20

4 out of 5

SocketLabs - Integrations from a developers point of view

What do you like best? The support staff is accessible. It genuinely feels like they are interested in helping by providing their experience. They have made this clear by the amount of time and effort they have put into their documentation. The API and documentation are very well done. They even have a variety of API options for different needs. What do you dislike? I have used SocketLabs for a number of years. During this time, they have slightly altered their pricing plans a few ...

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AI

Administrator in Market Research

01/30/20

4 out of 5

Really solid platform that can be better

What do you like best? The best feature of SocketLabs is the cost. It is free up to a certain number of users, which is a lot more generous that everything else out there. You can even customize and have control over its branding. What do you dislike? It's difficult to manage mailing lists. Hard to create segments and cuts within segments. It is possible, just difficult. Recommendations to others considering the product: Read the features of SocketLab carefully. The software ...

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