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8.9

Spot Score

SocketLabs

SocketLabs

Streamline your email communications with automation.

4.6

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SocketLabs offers custom pricing plan

SocketLabs Reviews & Ratings

4.6

Excellent

Based on 81 ratings & 65 reviews

Rating Distribution

Excellent

(55)

Very Good

(7)

Good

(2)

Poor

(0)

Terible

(1)

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Showing 31-40 out of 65

ML

Micah Lauret

02/24/20

5 out of 5

Honestly, Socket Labs is Excellent!

Honestly, Socket Labs is Excellent!Their platform does everything I want it to do and more! on top of being able to load my lists and send emails, their reporting has all the info I want and even gives me domain scoring so I can avoid any kind of spam complaints.Their GUI is a little dated and could use a refresh, but other than that, Socket Labs is the most versatile email system I've found. That's putting them over mail chip and constant contact.

P

Pierre

02/24/20

5 out of 5

Great Scott! What Great SMTP

Great Scott! What Great SMTP

JG

Jose G

02/24/20

5 out of 5

Overall it's been fantastic

Overall it's been fantastic. We get our testing emails going on without issues. Once we move our systems to production the switch is 100% transparent.I have never found an issue with it. It just works, it's amazing. The setup was a breeze and got it up and running in no time. Literally, it just took me like 2 minutes.

A

Arkady

02/24/20

5 out of 5

SocketLabs is a solid email marketing…

SocketLabs is a solid email marketing platform. Yes, it's UI isn't as streamlined as Constant Contact or other better known platforms, but it's way more powerful. The mailing list management is very good.Where SocketLabs really shines is when it comes send-reports. Their reports are very helpful and their sender score is helpful to gauge to make sure your emails do not end up in spam folders. Their free version is more than enough for a bulk of the businesses, but for larger businesses with ...

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PD

Patrick Dyson

02/24/20

5 out of 5

I am a happy high volume transactional sender with Socketlabs

We have a business that depends on high volume, rock solid deliverability to our customers along with the ability to track and dive into individual email sends, opens, and clicks to handle escalated support tickets. When our long time ESP was acquired and changed their platform we conducted a search to find a new partner and SocketLabs came out on top. I focused on the feature set and reputation but what surprised me was the presales engagement, onboarding support, and thoughtful process ...

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C

Chris

02/11/20

5 out of 5

SocketLabs is a key piece of our…

SocketLabs is a key piece of our technology infrastructure. We've been using them for years because they're so reliable and responsive. As our email deliverability needs have grown they have scaled with us effortlessly, and their commitment to reinvest in their product and services makes continuing our partnership an easy decision.

UI

User in Marketing and Advertising

02/10/20

5 out of 5

SocketLab's transactional email service works great and is critical to my app's performance

What do you like best? My app is a lead generation tool that sends leads to users through transactional email notifications that are sent via SocketLabs' SMTP service. It's critical that my users receive their leads fast. If emails are delayed, or land in the spam folder, then the app's experience breaks. SocketLabs is the only piece of my infrastructure that works without any flaws. I never have issues and I never even have to contact support. Setup was super easy, I just dropped the ...

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BB

Bentley B

01/31/20

5 out of 5

SocketLabs Review

What do you like best? Ease of which the initial Server is set up. Simple to follow instructions on setting up Mail Clients SMTP and POP/IMAP/Server Setup. Reports are a GEM. Everything you need to know about your mail delivery/non delivery. What do you dislike? There is absolutely nothing I could/can write here. What problems are you solving with the product? What benefits have you realized? I/We rely heavily on email marketing campaigns and over the years have explore other ...

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KB

Karl B

01/30/20

5 out of 5

SocketLabs is reliable and makes my job easy

What do you like best? They handle unsubscribe requests seamlessly and they are plugged in to spam reporting with all the major e-mail providers. That means my opt-in list doesn't ever send to a person who's decided not to get our mailings any more. What do you dislike? For quite a while, I had to log into a separate system to get a support ticket. It's been so long since I needed to report a problem that I'm honestly not sure if that is still true. Recommendations to others ...

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DD

Darian D

01/30/20

5 out of 5

Great service, great support!

What do you like best? Quick response to questions, even as a free tier user. The service addressed the issues that we had prior to using them, and we haven't had any problems with mail delivery since switching. As we grow, we will certainly keep using SocketLabs and will incorporate their services into our growth and marketing strategy. What do you dislike? While we haven't utilized their entire range of offerings, there is nothing so far with this service that we dislike. ...

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