Smartling

"After approximately 1 year of working with Smartling for enterprise-level localization"

What do you like best about Smartling? Over the last year we have been able to unify all of our localization efforts (across our enterprise) on the Smartling platform. What drew us to Smartling initially (in comparison to other TMS options) was its ease of use, extensibility, as well as the options of engaging them for translation services and the potential of harnessing their Global Delivery Network solution. Thus far, from a functional perspective, the platform has delivered and we have ...

"Smartling took us global"

What do you like best about Smartling? Quick, easy and high quality. We get an estimate for the work, accept it and the work is complete within days for the small jobs and just a few weeks for full websites. Our account managers are responsive and delightful. When we were doing our initial platform setup we ran in to some hiccups, but the technical team worked through them alongside us methodically until we were all ready to go. What do you dislike about Smartling? That more of our ...

"Smartling has solved our multiple-language site translation issues"

What do you like best about Smartling? The people at Smartling are great! We always receive swift, professional, and concise information whenever we have questions or run into issues. Smartling also stays at the forefront of machine translation, and offers several ways to incorporate it into your translation workflow. I'm continually amazed at how fast the translated pages load, especially considering the myriad of tasks that take place before the page is even sent to the browser. What do ...

"Amazing company with even better staff"

What do you like best about Smartling? I like that Smartling will always be available to work through any situation at any moment to support the success of out team. What do you dislike about Smartling? The ability not to be able to get a count on pages submitted as opposed to just strings. What problems is Smartling solving and how is that benefiting you? Being international available to customers. Furthering our brand identity.

"Very pleased with the attention and support"

What do you like best about Smartling? Our Customer Success Manager's dedication and helpfulness. User Support is always very helpful as well. What do you dislike about Smartling? would like more ability to customize user roles and reports Recommendations to others considering Smartling: would recommend. everyone is very helpful and nice to work with. What problems is Smartling solving and how is that benefiting you? Better translation memory management, cost savings, easier/better reporting

"Reliable and user friendly TMS"

What do you like best about Smartling? Reliable, almost no down time User Friendly Excellent customer support What do you dislike about Smartling? Search function need improvement, report function Recommendations to others considering Smartling: If you work on website localization Smartling is perfect match! What problems is Smartling solving and how is that benefiting you? Use Smartling to manage website translation, GDN allow real time update which makes the translation update can be done ...

An amazing translation management program

PROS: The interface is so intuitive that it makes the job of translating content throughout our projects and teams a lot easier. Their service team is also doing a great translation job for us. CONS: We did run into some issues regarding integration and their API. However, their customer service prioritized our issues and got them resolved in no time.

Exceptional translation service

PROS: Smartling offers a top-notch translation service with operates at the proxy level for our business. Couple this with amazing and adept account managers as well as technical resources who work for the organization. CONS: None. By far, this translation service is our most reliable and consistent tech partner.

Reliable tool for localisation of content

PROS: Top-notch customer support. Their team is really knowledgeable in this field, can answer all our questions effectively, and has guided us in making important decision. Also, they are easy to reach whenever a need for assistance arises. The tool works great btw. CONS: The availability of the Smartling support team does not always align with our schedules. So it's a big problem when we need to get something done or an issue arise outside their working hours.

"Smartling offers great filter options for localization managers."

What do you like best about Smartling? Their friendly interface and endless opportunities What do you dislike about Smartling? Perhaps the lack of rest APIs and features documentation. It would be nice to update the github connector documentation. Recommendations to others considering Smartling: Friendly interface What problems is Smartling solving and how is that benefiting you? Manual work