Smartling

"Amazing Translation software that Connects seamlessly with our system"

What do you like best about Smartling? It is so simple and easy to use. It has increased the efficiency of internal translations. What do you dislike about Smartling? Sometimes giving context to the translators is a little complicated. What problems is Smartling solving and how is that benefiting you? We are seamlessly integrating translation requests into our software.

Perfect for large-scale localisation

PROS: The solution is very sophisticated, constantly updated, and got great and knowledgeable translators. I really like the people behind this solution. They are awesome and one chat away whenever we encounter problems with the system or just need some answers. They always have answer to our queries and solutions to our issues. And they don't make us wait. CONS: Some amazing functionalities are not always signposted. We are able to find some incredible features by trial and error. Would be ...

Amazing customer support team!

PROS: The whole Smartling team has been beside us every step of the way - from setting up the GDN, translating our content, to fixing minor issues we encountered. They ensure that the translations are high quality. I love their cheerfulness and professionalism. CONS: I have to log into the system more frequently to monitor untranslated content changes. It would be nice if they provide an automated reminder or notification for this.

"Smartling gives invaluable time back to our teams"

What do you like best about Smartling? - Visual context is a game-changer - helps teams see how our translated content will look on-page in real time - Translation memory saves us money on terms we were translating again and again - Simple, comprehensive integrations - Intuitive interface - centralized workflow reduces friction between teams What do you dislike about Smartling? - UI can be confusing, but that is a preference - Occasional manual integrations, but can request support - ...

Smartling – an awesome tool with amazing customer service team.

PROS: We are able to consolidate our translations in one solution. But I think the top perk of using this solution is the speed of translation. We're now able to complete our translation projects faster than before. I also like the Platinum support. It has been very helpful to us. CONS: When you use a third-party LSP, it's quite hard to get feedback across to translators.

Smartling - an awesome tool with amazing customer service team.

PROS & CONS What are the best aspects of this product? We are able to consolidate our translations in one solution. But I think the top perk of using this solution is the speed of translation. We're now able to complete our translation projects faster than before. I also like the Platinum support. It has been very helpful to us. What aspects are problematic or could work better? When you use a third-party LSP, it's quite hard to get feedback across to translators. What specific problems in ...

"Exactly what's needed"

What do you like best about Smartling? Easy to use, lots of analytical tools, full process ownerships and control What do you dislike about Smartling? Nothing I can think of, all has been working well for us Recommendations to others considering Smartling: Automate as early as possible What problems is Smartling solving and how is that benefiting you? Automation of workflow, assets ownership, progress monitoring towards meeting deadlines

"Top notch customer service"

What do you like best about Smartling? I’ve been with Smartling for 3 years now and overall I am happy with the platform. Their customer service managers are amazing and I have always received prompt and accurate responses to all my requests. The interface is easy to navigate, and the tool is flexible in terms of setting up different workflows for each type of project & type of content and also user profiles. What do you dislike about Smartling? Some existing integrations could be ...

"Quick and easy platform for enterprise translations"

What do you like best about Smartling? - Excellent UI - Useful filters - Tight integration with our internal tools - Ability to provide context to string that are being translated What do you dislike about Smartling? There is not much I can comment here. I have had a seamless experience so far when using Smartling. Recommendations to others considering Smartling: Folks at Smartling are prompt at responding to your questions and help you with your projects. What problems is Smartling solving ...

"Great service any global business could use"

What do you like best about Smartling? The online portal is great when you're working with coworkers around the world. Being able to set deadlines and see the history of a project are important features. Plus, it's great that it integrates with our website so it's multilingual. What do you dislike about Smartling? Some languages can take longer than others. I wish searching for a specific string was easier, especially those that aren't assigned to a job yet (I have to bookmark a URL because ...