Smartling Reviews in January 2025: User Ratings, Pros & Cons

"Great time and a vast amount of information at your fingertips"

What do you like best about Smartling? I enjoyed this year Smartling Global ready conference. From seeing new products to meeting people and learning best and new ways on doing things. It sparks creativity and infuses passion for this industry. Thank you for the well organized event. What do you dislike about Smartling? Not being able to bring my am along. Maybe thinking about next time taking this conferences to other countries besides the Uk. It will be infusing to truly go global What ...

"Makes localization easier and efficient"

What do you like best? Smartling is probably one of the most intuitive TMS tools in the market at the moment. In context review functionality definitely helps with localization quality for both linguists and in-house reviewers. Localization is tough but Smartling makes things possible with their awesome product and even better customer support! What do you dislike? Some of the functionality are confusing to first time users. There is definitely a learning curve to overcome. What problems ...

"Great TMS solution"

What do you like best about Smartling? Smartling has been great to work with. They have strong technical solutions with a customer-first mindset. What do you dislike about Smartling? Nothing material yet. There have been occasional integration hiccups as expected but they have been responsive and collaborative. What problems is Smartling solving and how is that benefiting you? They serve as our TMS. We are beginning to take advantage of their other tooling like visual context.

"Sophisticated TMS platform with top-notch technical integration options"

What do you like best about Smartling? Knowledgeable and responsive support team, and solid integrations with other parts of our tech stack (WordPress, Marketo, Contentful, GitHub). Once you understand the complexity, there are a lot of very powerful options available. This is definitely a platform that can support our localization needs far into the future as we grow. What do you dislike about Smartling? The dashboard is overly complex (they're working on it...) and some parts seem ...

"Great TMS solution"

What do you like best? Smartling has been great to work with. They have strong technical solutions with a customer-first mindset. What do you dislike? Nothing material yet. There have been occasional integration hiccups as expected but they have been responsive and collaborative. What problems are you solving with the product? What benefits have you realized? They serve as our TMS. We are beginning to take advantage of their other tooling like visual context.

"Great customer service"

What do you like best about Smartling? Our technical and project lead contacts are always very quick to respond to questions and very solutions oriented What do you dislike about Smartling? The limitations to the system such as rate limiting and limited number of jobs that you can create at once weren’t clearly communicated at the beginning of the planning process What problems is Smartling solving and how is that benefiting you? Automate translations using APIs and leveraging translation memory

"Great service"

What do you like best about Smartling? The best part of Smartling is how willing the team is to help us customize and improve the product for our company’s needs. Shout out to Aisling and Bernard for being so patient with me and always going above and beyond. What do you dislike about Smartling? I feel it is not always the best at searching for strings/jobs. I’ll know the exact string of job name I need and nothing will pop up. Recommendations to others considering Smartling: Good for web ...

"Great customer service"

What do you like best? Our technical and project lead contacts are always very quick to respond to questions and very solutions oriented What do you dislike? The limitations to the system such as rate limiting and limited number of jobs that you can create at once weren’t clearly communicated at the beginning of the planning process What problems are you solving with the product? What benefits have you realized? Automate translations using APIs and leveraging translation memory

"Great service"

What do you like best? The best part of Smartling is how willing the team is to help us customize and improve the product for our company’s needs. Shout out to Aisling and Bernard for being so patient with me and always going above and beyond. What do you dislike? I feel it is not always the best at searching for strings/jobs. I’ll know the exact string of job name I need and nothing will pop up. Recommendations to others considering the product: Good for web and software What problems are ...

"When translation becomes easy"

What do you like best? The way to manage multiple languages, projects, and translators in one place. What do you dislike? All the different steps we sometimes need to repeat to achieve one goal. What problems are you solving with the product? What benefits have you realized? Managing different languages.