Smartling Reviews in January 2025: User Ratings, Pros & Cons

"Great platform and great customer service"

What do you like best about Smartling? The platform is very versatile and the customer support is great, they care about your projects and want to make things easier for you. What do you dislike about Smartling? There isn’t much to dislike, internal translators who don’t use the platform every day or aren’t that tech savvy do sometimes find it a little complicated What problems is Smartling solving and how is that benefiting you? Managing 20 websites across Europe in 8+ languages

"Awesome product, awesome company"

What do you like best about Smartling? The simplicity with the power for our translations team is great. The GDN has allowed us to make lots of customization really quickly based on different languages so that we can provide a custom experience for us to. What do you dislike about Smartling? I think that the content swap UI could be better. Our implementation could be part of the problem but the searchability of that screen is hard to use. What problems is Smartling solving and how is that ...

"Automation at its best"

What do you like best about Smartling? - reduced manual work with CMS connectors - workflows automation between PMs and Linguists - great support from Customer Success Team for custom integrations What do you dislike about Smartling? Does not connect yet with all my content management systems What problems is Smartling solving and how is that benefiting you? -reduced time to publish -reduced internal proofreading workload -reduced admin / assignment workload

"Spot on"

What do you like best? Relevant presentations, great product developments What do you dislike? Nothing I can think of, all has been working well for us Recommendations to others considering the product: Automate as early as possible What problems are you solving with the product? What benefits have you realized? Automation of workflow. Interested in exploring NMT options.

"Best in class"

What do you like best about Smartling? Intuitive, scalable, new features all the time, love the Smartling team : excellent listeners, approachable, efficient .... Context view in the platform, translating subtitles and seeing them up screen real time What do you dislike about Smartling? It’s such a shame that localization agencies cannot use the platform as a CAT tool What problems is Smartling solving and how is that benefiting you? Increase productivity, eliminate manual processes

"Smartling works!"

What do you like best about Smartling? Transparent pricing! Very honest and helpful. What do you dislike about Smartling? Ux can be tricky but improvements on the way Recommendations to others considering Smartling: Learn the tool What problems is Smartling solving and how is that benefiting you? Localization and translation.

"Growing"

What do you like best? The new features, especially Draft and the Dynamic Workflow. What do you dislike? Hard to say. Probably the MT selector: it could spoil my job. What problems are you solving with the product? What benefits have you realized? I find it.a great choice for customers looking for real automation.

"Impressive"

What do you like best about Smartling? Efficient localisation of language/ translations What do you dislike about Smartling? Review process could be more efficient... What problems is Smartling solving and how is that benefiting you? In country reviews

"Smartling works!"

What do you like best? Transparent pricing! Very honest and helpful. What do you dislike? Ux can be tricky but improvements on the way Recommendations to others considering the product: Learn the tool What problems are you solving with the product? What benefits have you realized? Localization and translation.

"Smartling is great!"

What do you like best about Smartling? The thing I like the best about Smartling is hands down the awesome team that is responsible for our success. We always feel cared for and listened to. What do you dislike about Smartling? There’s not much to dislike! There are small improvements that could be made, such as opening jobs in new tabs, but overall, I am very satisfied. Recommendations to others considering Smartling: Give it a try and see how great it is! There’s so much you can do, so ...