Smartling Reviews in January 2025: User Ratings, Pros & Cons

An amazing translation management program

PROS: The interface is so intuitive that it makes the job of translating content throughout our projects and teams a lot easier. Their service team is also doing a great translation job for us. CONS: We did run into some issues regarding integration and their API. However, their customer service prioritized our issues and got them resolved in no time.

"Frustrating more than anything"

What do you like best about Smartling? Translation quality, good comms and account contacts What do you dislike about Smartling? Unintuitive platform and complicated user levels. Needed to be heavily customised to fit out needs. Wordpress connector not fit for purpose What problems is Smartling solving and how is that benefiting you? When it works it's fine. Constant issues with the Wordpress connector, which take months to fix, making the whole process very manual - defeating the point of ...

Exceptional translation service

PROS: Smartling offers a top-notch translation service with operates at the proxy level for our business. Couple this with amazing and adept account managers as well as technical resources who work for the organization. CONS: None. By far, this translation service is our most reliable and consistent tech partner.

Reliable tool for localisation of content

PROS: Top-notch customer support. Their team is really knowledgeable in this field, can answer all our questions effectively, and has guided us in making important decision. Also, they are easy to reach whenever a need for assistance arises. The tool works great btw. CONS: The availability of the Smartling support team does not always align with our schedules. So it's a big problem when we need to get something done or an issue arise outside their working hours.

"One-stop-localization shop"

What do you like best about Smartling? Smartling stands out from other CAT tools with it's robust set of integrations. From Figma, to Contentful, to WordPress. Set up is easy, intuitive and fantastic for large scale projects. It also handles more file types than your typical CAT tool. Extremely powerful suite of in-context preview options. What do you dislike about Smartling? It can be extremely hard to comprehend issues once they arise as it's never obvious what the problem might be. It's ...

Good portal for professional translators

Good for translating all sorts of digital resources, both software and content. Would probably not recommend to those who don't have the slightest experience with TMS tools.

"Smartling offers great filter options for localization managers."

What do you like best about Smartling? Their friendly interface and endless opportunities What do you dislike about Smartling? Perhaps the lack of rest APIs and features documentation. It would be nice to update the github connector documentation. Recommendations to others considering Smartling: Friendly interface What problems is Smartling solving and how is that benefiting you? Manual work

"Translation and localisation in a Smart way"

What do you like best about Smartling? From my experience of using CAT tools, Smartling is it way ahead of it's competitors in terms of functionality and niche features. What do you dislike about Smartling? It might be a bit too overwhelming at the start, but as soon as you're able to familiarize yourself with the nooks and crannies of this CAT tool, it should be easy to deal with. Recommendations to others considering Smartling: If you're a starting company and would want to have a early ...

"Smartling is simple and intuitive, has numerous features for a complete localisation solution."

What do you like best about Smartling? I like the simplicity of its UI and the fact that it can read/parse numerous file types is very convenient. No more need to convert any documents just to get them translated, unlike translation solutions I've used before. The Smartling account managers are also very responsive to our needs, and always includes us in discussion oh how they can further improve our experience. What do you dislike about Smartling? The search function lacks a few filters to ...

"A handy tool for automatic translations without too much hassle"

What do you like best about Smartling? Automatically opens PRs Quality of translations is a lot better than the usual tools that have no context about what they are translating What do you dislike about Smartling? There's problems with encoding sometimes ( \% gets escaped again into \\% which does not compile on Android..) Ignores 'translatable=false' Recommendations to others considering Smartling: Make sure to add context What problems is Smartling solving and how is that benefiting ...