Smartling Reviews in January 2025: User Ratings, Pros & Cons

"Smartling has solved our multiple-language site translation issues"

What do you like best about Smartling? The people at Smartling are great! We always receive swift, professional, and concise information whenever we have questions or run into issues. Smartling also stays at the forefront of machine translation, and offers several ways to incorporate it into your translation workflow. I'm continually amazed at how fast the translated pages load, especially considering the myriad of tasks that take place before the page is even sent to the browser. What do ...

"Amazing company with even better staff"

What do you like best about Smartling? I like that Smartling will always be available to work through any situation at any moment to support the success of out team. What do you dislike about Smartling? The ability not to be able to get a count on pages submitted as opposed to just strings. What problems is Smartling solving and how is that benefiting you? Being international available to customers. Furthering our brand identity.

"Easy to use interface. Flexible systems. Responsive team."

What do you like best about Smartling? Flexible solutions for our business needs. What do you dislike about Smartling? More transparency re: quality and processes/scheduling with linguists. Chasing after deliverables when past due. What problems is Smartling solving and how is that benefiting you? Scalability

"A powerful and great translation service"

What do you like best about Smartling? Everything is so configurable and has all the bells and whistles you would ever want with translation services. Super configurable to your use case as well as flexible on the translation service. The company also is great and wants you to succeed, their customer support is amazing. This is definitely a best in class product service! What do you dislike about Smartling? Generally nothing, though it can have a bit of a learning curve to learning ...

"A powerful and great translation service"

What do you like best about Smartling? Everything is so configurable and has all the bells and whistles you would ever want with translation services. Super configurable to your use case as well as flexible on the translation service. The company also is great and wants you to succeed, their customer support is amazing. This is definitely a best in class product service! What do you dislike about Smartling? Generally nothing, though it can have a bit of a learning curve to learning ...

"Easy to use interface. Flexible systems. Responsive team."

What do you like best about Smartling? Flexible solutions for our business needs. What do you dislike about Smartling? More transparency re: quality and processes/scheduling with linguists. Chasing after deliverables when past due. What problems is Smartling solving and how is that benefiting you? Scalability

"Intuitive interface, quality translations, flexible workflows and great Smartling team to support us"

What do you like best about Smartling? Multiple Mars team onboarding with their own project settings and the capability to find synergies between teams and content scope to leverage the best TM. What do you dislike about Smartling? User roles and permissions some time have limits when we don’t have the right resources for the right purpose (but one person playing multiple roles) but the Smartling Team is considering any feedback we provide and make adjustment if needed. What problems is ...

"Complete tool"

What do you like best about Smartling? I love the integration with WordPress and basic features just like character limit, string exclusion... What do you dislike about Smartling? I would like the TM to be more sofisticated: make comments on strings, being able to add penalties or mention when a string was not reviewed even though was saved. Recommendations to others considering Smartling: The tool is complete and pretty easy to use. I LOVE the support, always ready to help. What problems ...

"Very pleased with the attention and support"

What do you like best about Smartling? Our Customer Success Manager's dedication and helpfulness. User Support is always very helpful as well. What do you dislike about Smartling? would like more ability to customize user roles and reports Recommendations to others considering Smartling: would recommend. everyone is very helpful and nice to work with. What problems is Smartling solving and how is that benefiting you? Better translation memory management, cost savings, easier/better reporting

"Reliable and user friendly TMS"

What do you like best about Smartling? Reliable, almost no down time User Friendly Excellent customer support What do you dislike about Smartling? Search function need improvement, report function Recommendations to others considering Smartling: If you work on website localization Smartling is perfect match! What problems is Smartling solving and how is that benefiting you? Use Smartling to manage website translation, GDN allow real time update which makes the translation update can be done ...