Smartling Reviews in January 2025: User Ratings, Pros & Cons

"Best Translation App"

What do you like best about Smartling? I’m managing the product localization team, handling over 30 languages in the platform. Smartling is the best tool for managing the massive translation projects and also for translating the contents in a most efficient way. Most recommended! What do you dislike about Smartling? It could be great if I can get some mobile experience to manage the projects or modify translations. What problems is Smartling solving and how is that benefiting you? I managed ...

"Smartling has helped us better optimize cost savings"

What do you like best about Smartling? Smartling has given our business the ability to analyse key metrics which we had no access to before. This platform has made it possible to understand how to better optimize cost savings from our Translation Memory, saving our business both time and money. What do you dislike about Smartling? Whilst the system is extremely effective for the business, it would be good if it could ingest a variety of different formats to trigger translation. What ...

"Best Translation App"

What do you like best about Smartling? I’m managing the product localization team, handling over 30 languages in the platform. Smartling is the best tool for managing the massive translation projects and also for translating the contents in a most efficient way. Most recommended! What do you dislike about Smartling? It could be great if I can get some mobile experience to manage the projects or modify translations. What problems is Smartling solving and how is that benefiting you? I managed ...

"Excellent experience"

What do you like best about Smartling? Reliable system and high quality translations. Also the amazing support from the Smartling team What do you dislike about Smartling? Sometimes issues in connections with our CMS, but that's more often than not to be blamed on our CMS Recommendations to others considering Smartling: Do it What problems is Smartling solving and how is that benefiting you? All of them :)

"Smartling has helped us better optimize cost savings"

What do you like best about Smartling? Smartling has given our business the ability to analyse key metrics which we had no access to before. This platform has made it possible to understand how to better optimize cost savings from our Translation Memory, saving our business both time and money. What do you dislike about Smartling? Whilst the system is extremely effective for the business, it would be good if it could ingest a variety of different formats to trigger translation. What ...

"Experience with Smartling"

What do you like best about Smartling? Smartling Dashboard is a great tool due to reporting transparency and interface that allows for control of target content. What do you dislike about Smartling? We would like to see an added interface or tab in the Dashboard to document technical queries and track Smartling’s response. What problems is Smartling solving and how is that benefiting you? Adaptation of new digital experiences, with cost transparency and ability to monitor and optimize ...

"It has its good, it has its bad"

What do you like best about Smartling? Cannot answers this question because it always say it's wrong What do you dislike about Smartling? integration with automated translation can be improved. Glossaries are useless, in that way Recommendations to others considering Smartling: try it What problems is Smartling solving and how is that benefiting you? workflow is faster

"The support we've had in getting our translation framework running has been excellent!"

What do you like best about Smartling? I really appreciated that the smartling team worked with us to tackle some of the initial challenges of getting our repos connected. It was a complex task but the smartling team were always super responsive, helpful, and open to feedback along the entire process. What do you dislike about Smartling? The user interface for the smartling product itself can be confusing at times. However, our CSM is always immediately responsive to my questions or ...

"Very useful tool"

What do you like best about Smartling? The product has been very useful for us, making our translation process much more efficient, for example the API integration has made translation work seamless meaning that we can send and receive translated content with very little manual input. Being able to view individual strings, seeing their history, issues and comments, is really useful when trying to diagnose issues with our CMS. When we are implementing new features, the Smartling team have ...

"Using Smartling as Account Owner"

What do you like best about Smartling? The platform structure and UI are intuitive for translation resources, and there are good resources to onboard them. The Smartling team is highly collaborative and responsive and a pleasure to work with. What do you dislike about Smartling? Some features, such a DQF review, glossary and resource management, could be more centralized and easier to manipulate, e.g advanced filtering or editing. Alternative rates and payment tracking features, such as ...