Smartling Reviews in January 2025: User Ratings, Pros & Cons

"Boost in productivity"

What do you like best about Smartling? Handy and useful functionalities have been recently added and translation productivity has significatly increased. What do you dislike about Smartling? Management of queries and questions sent to end client reviewers/project managers. Most of the times translation queries are answered or solved when the project is complete, which seems quite unuseless. What problems is Smartling solving and how is that benefiting you? I can use Smartling at any time, ...

"Smartling has been a dream to work with. Much like the saying if it isn't broken don't fix it."

What do you like best about Smartling? Once Smartling is set up there is little oversight required. What do you dislike about Smartling? For more complex websites, depending on the set up, some text/data may not translate. What problems is Smartling solving and how is that benefiting you? With the help of Smartling, we have been able to have our website translated to Spanish.

"Smartling is a robust, organized, scaleable TMS--and it's exactly what you need"

What do you like best about Smartling? Smartling has streamlined our translation process and increased our efficiency while enabling us to scale at a moment's notice. Before Smartling, I was managing translations and localizations for 5 countries via spreadsheets and Sharepoint folders. It was a mess. The Smartling team helped us set up a Drupal connector to our website, showed us how to onboard our internal translators, and gave us the reporting tools to measure our effectiveness. Their ...

"Smartling is one of the top localization partners in the market"

What do you like best about Smartling? The product is fantastic. The Smartling teams are knowledgeable and helpful. What do you dislike about Smartling? Smartling could take a more proactive approach to challenging the client and helpinng them innovate and improve their workflows What problems is Smartling solving and how is that benefiting you? We use Smartling as the TMS for product and marketing localization. We have realized TM savings and provided our translators with a great tool. We ...

"Robust platform; attentive and helpful representatives"

What do you like best about Smartling? The CSMs I've worked with have been consistently amazing. Not only were they knowledgeable about the product, they always went above and beyond to try and get us the solution we needed, looping in additional resources and support teams. The TMS product itself has been evolving over the years into a much more intuitive and fluid experience, which is greatly appreciated. What do you dislike about Smartling? Workflow assignment can be a bit disconnected ...

"Very user-friendly CAT tool with state of the art features which is constantly improving."

What do you like best about Smartling? I find the tool easy to navigate and I love the Github and the Zendesk integrations, which hugely help automating the localization process. I also like the multiple options to provide information to linguists: visual context, translator instructions, general context (files, etc.), project description, and how easy to view they are. The team has always been open to feedback and they're constantly working on improving features and adding new ones. What ...

"Smartling makes it so easy for me to complete my translation tasks."

What do you like best about Smartling? I like that I'm able to prioritize my projects easily. What do you dislike about Smartling? So far, I haven't found anything I dislike. Recommendations to others considering Smartling: I recommend Smartling to everyone who has an international business. What problems is Smartling solving and how is that benefiting you? I use Smartling daily as a French Canadian agent. I'm able to translate from English to French or French to English quickly.

"Altium Review"

What do you like best about Smartling? Smartling is taking Localization to the next level from its user-friendly interface and collaboration to its project tracking, industry best CAT tools and TM. What do you dislike about Smartling? Glitch with in-context view. Drupal no content view which is difficult at times to localize. Recommendations to others considering Smartling: Friendly User-interface, excellent Support and great overall platform for your companies global needs. Always looks ...

"Great Service! Platform could be a little more user-friendly."

What do you like best about Smartling? Kyle and Tanner are great support reps! I love that we have had dedicated account people to answer questions and help us out. Also, once you figure out the platform, it's a great service and the translators do a great job. What do you dislike about Smartling? There's a real learning curve. A lot of little things are not intuitive and you'll spend a lot of time looking for things in the beginning What problems is Smartling solving and how is that ...

"Working with the Smartling team and their platform is amazing!"

What do you like best about Smartling? The Dashboard is incredibly easy to work within. The Smartling Team was so helpful during the implementation and setup phase and were quick to answer any questions we had and problem solve. What do you dislike about Smartling? Initially, we were hesitant to move forward with Smartling because of their price and business model at the time. Although they still are the premium translation technology on the market, we were glad that our account executive ...