Smartling Reviews in January 2025: User Ratings, Pros & Cons

"Smartling is a fantastic service with even higher quality customer care!"

What do you like best about Smartling? Their tailor-fitted approach to both projects within Smartling as well as repository connectors are seamless and quickly integrated. What do you dislike about Smartling? Reporting can sometimes be a hassle just in that some reports already included in Smartling are basic but quickly upgraded after reaching out to Kelly our customer care rep. What problems is Smartling solving and how is that benefiting you? Previous to Smartling we were not using a ...

"Friendly team and an excellent all-in-one translation tool!"

What do you like best about Smartling? Smartling is a tool that I have used as a Localization Manager in three different companies, and I always suggest it to colleagues who are looking for a new translation tool. The team I'm working with is always super helpful and ready to help us with any issues. What do you dislike about Smartling? The only issue is that we would love the opportunity to have a staging server or somewhere we can test or QA published translations from the GDN. It would ...

"Quite satisfied with Smartling and its client support system"

What do you like best about Smartling? The upsides are the really helpful customer support team that Smartling has. Our success lead and our technical point person have been extremely attentive through our onboarding process. What do you dislike about Smartling? There are some features I'd like Smartling to develop soon, like a more forward way to see what projects are assigned to what linguists, and better internal communication system. What problems is Smartling solving and how is that ...

"Great customer experience and easy use of platform"

What do you like best about Smartling? How easy the platform is to use and understand. What do you dislike about Smartling? There is not much that I dislike. To get the most out of the Smartling platform, you need to take the training seriously. What problems is Smartling solving and how is that benefiting you? We can provide our website in various regions.

"Good"

What do you like best about Smartling? Tms always evolving and providing new features. Very attentive to clients' needs. Integration with the most popular softwares in the industry. What do you dislike about Smartling? The user interface is old, which bring a poor experience to the clients. Recommendations to others considering Smartling: Yes, one os the best tms in the market What problems is Smartling solving and how is that benefiting you? The integration with our development department ...

"Translation done easy...and right"

What do you like best about Smartling? The best thing about Smartlings is the ability for the services to grow as you do; starting with hosted services and then getting more robust as you grow. What do you dislike about Smartling? Some of the string viewing options are difficult to map; I'd like to see the translated strings in the context of the actual page being translated when I set up my jobs Recommendations to others considering Smartling: Smartlings made the process of translation ...

"Great translation management platform"

What do you like best about Smartling? Smart and intuitive product constantly developed to suit customer needs. Great customer service. Responsiveness. Loads of resources in the help center. What do you dislike about Smartling? I'd like to be able to push translation strings to a step of my choice in the workflow rather than just the next step as it is currently. For example, for languages where the review step isn't necessary at a given time, I would like to push directly to 'Publish' ...

"Smartling is a great way to get localization launched on your site."

What do you like best about Smartling? I've been with Smartling for over 4 years and the platform is rock solid. We used the GDN solution so the localized architecture is completely separate from our CMS. This was important as we were migrating from one CMS to another thus making the migration seamless when it came to our localized pages. There is a lot to like with Smartling; robust translation workflows, the ability to translate Marketo forms, multiple edit modes that allow you to update ...

"Very good"

What do you like best about Smartling? Fast responses, helpful team, quality of translations What do you dislike about Smartling? The platform is a bit complex and sometimes for a small update there are several steps to it What problems is Smartling solving and how is that benefiting you? Quality of translations as increased, fast delivery

"Smartling is efficient and easy to use"

What do you like best about Smartling? - How the solution is out of the box and so easy to integrate with our internal systems. They have many out-of-box API and connectors, and it's easy to get up to speed quickly with your internal/external platforms that need localization. What do you dislike about Smartling? So far it's been good. I haven't explored other tools that much, so it's hard to compare. What problems is Smartling solving and how is that benefiting you? - CMS localization - Web ...